Office Services & Reprographics Specialist

RRD Company; Sacramento (CA); Sur place; USD 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Tuition assistance

Résumé du poste

RRD Company in Sacramento, CA is seeking an Office Services Support to provide daily back office services for our client and teams. The role includes reprographics, mail services, and intake tasks across Williams Lea service lines.

You will follow established procedures, meet deadlines, handle equipment, and interact with clients by phone or email. Ability to lift up to 50 lbs and work in a fast-paced, collaborative environment is required.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year office services experience, preferably in a legal, banking or large corporate environment.
• Proficient using mail, phone, email, digital reprographics and mail equipment.
• Familiar with back office procedures to meet client satisfaction.
• Proven customer service skills to maintain relationships.
• Good written and verbal communication, including telephone etiquette.
• Attention to detail with good organizational skills.
• Able to meet deadlines and complete projects on time.
• Ability to handle sensitive/confidential documents.

Responsabilités

• Utilize appropriate logs for all office services work.
• Ensure tickets are properly filled out before starting work.
• Perform work in office services, primarily reprographics, mail and intake functions.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Be able to lift up to 50 lbs regularly.
• Prioritize workflow.
• Perform QA on own and others’ work.
• Load machines with paper, toner, and supplies.
• Answer calls and emails and place service calls as needed.
• Interact with clients in person or remotely.
• Adhere to policies; use equipment cost-effectively.

Connaissances

Customer service

Attention to detail

Communication skills

Teamwork

Formation

High school diploma or equivalent

Outils

Mail equipment

Digital reprographics

Phone / email systems

Description du poste

RRD Company in Sacramento, CA is seeking an Office Services Support to provide daily back office services for our client and teams. The role includes reprographics, mail services, and intake tasks across Williams Lea service lines.

You will follow established procedures, meet deadlines, handle equipment, and interact with clients by phone or email. Ability to lift up to 50 lbs and work in a fast-paced, collaborative environment is required.