Office Services Coordinator - Medical Records & Scheduling

Moorings-Park; Naples (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Moorings Park is seeking an Office Services Assistant for our GardenView assisted living community in Naples, FL. The role supports resident records management, scheduling, and general clerical duties to ensure smooth facility operations.

You will liaise with residents, staff, and visitors, maintain compliance with policies, and assist with coordination of nurse and therapy appointments, while upholding confidentiality and accuracy in medical records.

Qualifications

• Excellent oral and written communication in English.
• Minimum two years’ experience in an office setting.
• Knowledge of medical terminology is advantageous.
• MS Office proficiency (Word, Excel, Outlook).
• Experience with medical records or EHR is preferred.

Responsibilities

• Answers phones, takes messages and forwards to appropriate parties.
• Coordinates and oversees scheduling of nurses and therapies.
• Maintains central supply inventory and input timekeeping data.
• Ensures filing, retention, and destruction of medical records per policy.
• Reviews and processes release of information requests in compliance with laws.

Skills

Communication

Organizational skills

Education

High school diploma or equivalent

Medical Records Secretary training (preferable)

Tools

MS Office (Word, Excel, Outlook)

Job description

Moorings Park is seeking an Office Services Assistant for our GardenView assisted living community in Naples, FL. The role supports resident records management, scheduling, and general clerical duties to ensure smooth facility operations.

You will liaise with residents, staff, and visitors, maintain compliance with policies, and assist with coordination of nurse and therapy appointments, while upholding confidentiality and accuracy in medical records.