Site Supervisor

Opensity solutions; Southfield (MI); On-site; USD 34,000 - 44,000; Full time

Job summary

Opensity is seeking a Site Supervisor to oversee daily operations at the client site in Southfield, MI. You will supervise staff, ensure exceptional client service, and handle administrative tasks including copy, print, mail, hospitality and facilities management.

You will recruit and train personnel, assign work, monitor productivity, schedule shifts to meet service levels, and prepare monthly reports for leadership and the client. Strong communication and MS Office skills are required.

Qualifications

• High School Diploma required.
• Minimum supervisory experience in a client-service oriented field.
• Strong verbal and written communication skills.
• Ability to lift up to 40 lbs and move 75 lbs.
• Proficiency with MS Word, Excel, and Outlook.

Responsibilities

• Serve as the principal liaison between employees and the client.
• Supervise and delegate to the team to meet productivity and service goals.
• Identify efficiency improvements and recommend enhancements.
• Explain products, services, schedules, and guarantees to the client.
• Recruit and interview candidates at the site; hire, train and develop staff.
• Schedule personnel to cover operating hours and avoid overtime.
• Assist Manager with productivity tracking and monthly leadership reports.

Skills

Supervisory experience

Attention to detail

Communication skills

Initiative

Team leadership

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.SummaryThe Site Supervisor is responsible for overseeing the daily operations and ensuring exceptional client service at a client office. In this pivotal role you will provide various administrative support which will include copy, print, mail, hospitality, facilities and receptionist services. Will be responsible for the supervision of all employees at the site, including hiring, recruiting, assignment of work, training and development of their professional skills. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.Essential Job ResponsibilitiesServes as the principal liaison between the employees and the ClientSupervises and delegates to the team to ensure productivity goals are met and team provides excellent client serviceContinuously looks for opportunities to increase the efficiency of operationSeeks opportunities to increase services and makes recommendations to the key contactDemonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the clientRecruits and interviews potential candidates for available positions at the siteHires, trains, supervises, evaluates and develops all personnel assigned to the siteSchedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtimeAssists Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reportsQualifications & RequirementsHigh School DiplomaPrevious supervisory experience in a client service-oriented field, preferably in a professional organization providing office services or administrative supportDetail oriented with good attention to detailGood verbal and written communication skillsStrong initiative required; ability to work independently with minimal direct supervisionAbility to lead others in a professional mannerWorking knowledge of Microsoft products including MS Word, Excel and OutlookAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is 25.00 to 32.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)Opensity is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.