Office Services Associate

Opensity solutions; McLean (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity is seeking an Office Services Associate to be a high-visibility point of contact for guests and staff in our McLean, VA office. You will ensure a warm, welcoming experience while supporting the Client Service Manager and maintaining daily operations.

The role requires 1–2 years in office services or related fields, strong communication, and meticulous organization. Expect interaction with security, vendors, catering, and internal teams in a fast-paced environment.

Qualifications

• 1-2 years of experience in office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.

Responsibilities

• Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
• Coordinate with building management, security, engineering, and vendors.
• Greet and direct visitors, notify contacts and monitor access.
• Manage conference room and workspace reservations, assist catering, and ensure setup/teardown.
• Process mail, packages, courier requests, and other deliveries; support events.
• Maintain cleanliness and readiness of common areas and conference rooms.

Skills

Office operations

Communication

Multitasking

Microsoft Office

Attention to detail

Organizational skills

Guest services

Tools

Office scheduling systems

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.The Office Services Associate position will be a highly visible point of contact to our internal and external guests in the office and will provide a warm and welcoming office experience. This role will uphold clients' values and will work closely with the Client Service Manager to ensure the office operates efficiently and in excellence daily while consistently. providing the highest level of customer service.ROLES & RESPONSIBILITIES:Office & FacilitiesManage office and facilities operations in partnership with the Regional Office Manager and Office Manager.Coordinate with building management, security, engineering, and vendors.Submit maintenance requests and support overall workplace operations.Visitors & VendorsCoordinate visitor access with building security.Greet and direct visitors, notifying appropriate contacts.Monitor building access points as needed.Validate and track approved visitor parking.Conference Rooms & Space ReservationsManage conference room and workspace reservations using internal systems.Support scheduling needs and resolve conflicts.Coordinate external building conference room bookings when required.Meetings & CateringPlace and track all catering orders in line with firm guidelines.Coordinate, confirm, and support catering setup and teardown.Prepare meeting rooms and ensure alignment with meeting organizers.Office Access & SecurityIssue, track, and manage employee and visitor access badges.Coordinate with building security for onboarding, offboarding, and access audits.Office OperationsRespond promptly to employee requests.Process mail, packages, courier requests, and certified mail.Order business cards and life event items per guidelines.Support event planning and office initiatives.Maintain conference rooms and shared spaces throughout the day.Common AreasEnsure cleanliness and readiness of all common areas and conference rooms.Replenish supplies and report issues as needed.KNOWLEDGE, SKILLS & ATTRIBUTES:1-2 years of experience in office services, hospitality, or workplace operationsStrong communication and relationship management skillsAbility to manage multiple priorities in a fast-paced environmentProficiency in Microsoft Office and workplace systemsStrong attention to detail and organizational skillsQUALIFICATIONS:Client-focused mindsetLeadership and accountabilityOperational efficiencyProblem-solving and decision-makingThe Compensation range for this role is 20.00 to 26.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)#LI-MT1Opensity is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.