OFFICE SERVICES CLERK FULL-TIME CONTRACTUAL

State of Maryland; Maryland; On-site; USD 32,000 - 42,000; Full time

Job summary

State of Maryland is seeking a full-time receptionist for the MDH - Frederick County Health Department. The role involves greeting clients, guiding them to the proper internal contacts, and handling fee receipts for department services.

You will support the division secretary with burn, information, and food permits and provide general administrative assistance to protect environmental health. The position requires a high school diploma and at least one year of clerical experience, with

Qualifications

• High school graduation or equivalent.
• One year of clerical experience.
• Substitutions allowed: 30 college credits for 1 year of experience; 6 months clerical training may substitute for 6 months of experience; military service in Administrative/Clerical fields may substitute on a year-for-year basis.

Responsibilities

• Serve as front desk receptionist for Environmental Health Services Division.
• Advise clients and visitors and refer to internal sources as needed.
• Collect and receipting fees for services; assist with burn, information, and food permits; provide administrative support.

Skills

Customer service

Cash handling

Organizational skills

Education

High school diploma

Job description

Location of Position

MDH - Frederick County Health Department
350 Montevue Lane
Frederick, MD 21702

Grade

ASTD8

Main Purpose of Job

This full-time contractual position will serve as the front desk receptionist in the Environmental Health Services Division. Responsibilities include advising clients and visitors on matters connected with this division and referring them to the proper internal sources, collecting and receipting fees for services performed in this division, assisting the division secretary as needed with burn permits, information requests and food permits, and providing administrative support to activities that help protect the environment and public health.

Minimum Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: One year of experience performing clerical duties.

Notes

• Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.
• Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

Desired or Preferred Qualifications

• Customer service experience working in an office environment, handling high volumes of customers both in person and over the phone.
• Cashier and money handling experience including daily deposit accounting.
• Excellent organizational skills.

Selection Process

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application. Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Benefits

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits. Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

Further Instructions

Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. All additional information must be received by the closing date and time. For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or [e-mail] . Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258. We thank our Veterans for their service to our country. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.