ADMINISTRATIVE SPECIALIST I

Maryland; Rockville (MD); Hybrid; USD 42,000 - 55,000; Full time

Job summary

The Maryland Department of Human Services is seeking an administrative support specialist for the Montgomery County Child Support Administration in Rockville, MD. The role focuses on maintaining electronic files, imaging documents, and mail processing in support of the Office of the Director.

Responsibilities include handling financial transactions, keeping files organized, managing mailing supplies, phone coverage, and attending meetings to represent the agency.

Qualifications

• High school diploma or equivalent required.
• Six months of administrative or clerical experience.
• substitutions: 30 college credits or US military service May substitute for experience.

Responsibilities

• Process financial transactions received by mail and in person with accurate records.
• Maintain case files and ensure chronological, up-to-date documentation.
• Manage stock levels for mailing supplies and document processing.
• Answer staff phone calls and coordinate with supervisor as needed.
• Attend meetings and participate in workgroups representing the agency.

Skills

Administrative experience

Attention to detail

Communication skills

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Google Suite

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This is a full-time contractual position.

GRADE

STD0010

LOCATION OF POSITION

Maryland Department of Human Services
Montgomery County Child Support Administration
51 Monroe Street
Rockville, MD 20850

Main Purpose of Job

Incumbent provides clerical support to the Office of the Director of the Montgomery County Child Support Administration by maintaining the agency's electronic file maintenance, document imaging systems, and mail processing. Performs duties as assigned in accordance with established agency policy and procedures.

POSITION DUTIES

• Manage financial transactions received by mail and in person, ensuring accurate payment records and compliance with fiscal policies.
• Maintain case files to ensure records are organized chronologically and kept current using File Management System.
• Manage stock levels to ensure products are available when needed by the agency for mailing documents and timely replenishment.
• Answer telephone calls from staff.
• Attend scheduled meetings set by the supervisor or director and represent the agency by participating in workgroups.

MINIMUM QUALIFICATIONS

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: Six months of experience performing administrative staff, clerical, clerical technical, or secretarial work.
• Notes: 1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
• Notes: 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

• Six months of experience receiving and logging payments.
• One year of experience using Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google suite
• One year of experience managing file check in/check out system as well as chronological recordkeeping
• Six months of experience using state/government databases

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies. If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.