ADMINISTRATIVE SPECIALIST I

Maryland AG; Baltimore (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible work schedules

Telework opportunities

Paid holidays

Health coverage

Pension plan

Job summary

Maryland Department of the Environment (MDE) is seeking an Administrative Specialist I to support the Rental Registration unit and possibly the Lead Health Surveillance Unit. The role involves data entry, customer communication, and interpreting Maryland laws to determine regulatory compliance.

Responsibilities include processing registrations, assisting regulated entities, and coordinating with inspectors for environmental investigations.

Qualifications

• High school diploma or equivalent required.
• Six months of administrative/clerical experience required.
• Substitution of 30 college credits for experience allowed.
• Experience with data entry and basic office software is preferred.
• Ability to interpret and apply laws/regulations in a regulatory context.

Responsibilities

• Provide compliance assistance to the regulated community and process registration transactions.
• Enter data and handle daily communications with the public via phone or email.
• Interpret Maryland statutes and regulations to evaluate compliance with the law.
• Coordinate with health care workers and inspectors for environmental investigations and case management.
• May conduct site visits and home visits with PPE as required.

Skills

Customer service

Communication

Data entry

Education

High school diploma or equivalent

30 college credits substitute allowed

Tools

MS Word

MS Excel

MS PowerPoint

MS Access

Google Docs

Google Sheets

Google Slides

Adobe PDF

Job description

Introduction

We encourage you to consider an exciting career with the Maryland Department of the Environment (MDE). If you are dedicated to protecting and preserving Maryland's air, water, land resources, and safeguarding the health of all its citizens, we invite you to become a part of our team. MDE is committed to a mission of protecting and restoring the environment for the health and well-being of all Marylanders, with a vision of healthy, vibrant, and sustainable communities and ecosystems throughout the state.

Grade

STD0010

Location of Position

MDE – Land and Materials Administration
Lead Poisoning Prevention Program
1800 Washington Blvd.
Baltimore, MD 21230

Main Purpose of Job

The Administrative Specialist I supports the Rental Registration unit by providing compliance assistance to the regulated community, entering data, and processing registration transactions. The role includes daily communication with the public through phone or email. The incumbent must interpret Maryland statutes and regulations to evaluate compliance with the law. The incumbent may also provide administrative support to the Lead Health Surveillance Unit. The surveillance component of this position includes evaluation of medical lab reports for blood lead reference levels and notifying families and property owners of health risks. The incumbent may coordinate with health care workers and inspectors to refer patients for environmental investigations and case management. This position may involve the following working conditions: Employees may conduct home visits and perform site visits to local health departments, residential homes with possible environmental hazards while being equipped with PPE.

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Six months of experience performing administrative staff, clerical, clerical technical, or secretarial work.
Notes:
1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

Desired or Preferred Qualifications

• Experience with commonly used software suites, such as Microsoft Word, Excel, Powerpoint, Access; Google Docs, Sheets, Slides; and Adobe PDF management software.
• Experience providing customer service, responding to inquiries, resolving complaints, explaining policies or procedures, and communicating with internal or external customers.
• Experience interpreting, applying, or explaining laws, regulations, policies, or procedures in support of a regulatory program, including reviewing documentation, ensuring compliance, or responding to regulatory inquiries.
• Experience tracking or analyzing financial data related to payment processing, budgeting, invoicing, or similar transaction data.
• Experience handling sensitive information such as private health data, customer banking information, or other personally identifiable information.

Licenses, Registrations and Certifications

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Selection Process

All information concerning your qualifications must be submitted by the closing date. We will not consider the information submitted after this date. Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year. Should you possess a bachelor's/master’s degree from a college or university outside of the United States, you must have your educational credentials evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. at 302-737-8715 or World Education Services Inc. at 1-800-932-3897 or 202-331-2925. You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.

Benefits

• Flexible work schedules and telework opportunities for many positions
• Free mass transit in Baltimore & Annapolis
• Generous paid leave that increases with years of service
• Paid holidays
• Health coverage with low out-of-pocket costs
• Employee & employer contributory pension plan

Contact Information

For questions regarding this recruitment, please contact Shantasia Baker at 410-537-3808. If you have difficulties submitting your online application, please contact the Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or [e-mail].

We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining, and promoting employees who are reflective of the State's diversity. MDE is dedicated to creating a workforce that reflects the communities we serve. We strive to cultivate an inclusive environment where differences are celebrated.