Office Services Clerk

The Phoenix Group; Salt Lake City (UT); On-site; USD 32,000 - 52,000; Full time

Job summary

The Phoenix Group Advisors seeks an Office Services Clerk to manage essential administrative tasks in a busy legal office. The role emphasizes confidentiality, organization, and excellent service while supporting mailroom and reception duties.

You will handle documents, maintain supplies, greet visitors, and assist with equipment and workflow improvements, ensuring efficient office operations.

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor's degree in Office Administration, Business, or related field preferred.
• 1-2 years of administrative or mailroom experience, ideally in legal or professional services environments.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Strong organizational and time-management skills with attention to detail.
• Ability to multitask and work under pressure; excellent verbal and written communication.

Responsibilities

• Receive and sort all incoming mail, packages, and deliveries.
• Maintain and order office supplies, equipment, and stationery.
• Greet and assist visitors and clients at the reception desk with professional service.
• Assist with photocopying, scanning, and document preparation with accuracy and confidentiality.
• Manage conference room setups and assist with small event logistics.

Job description

The Office Services Clerk will manage essential administrative and clerical tasks, ensuring seamless office functionality, supporting mailroom and reception duties, maintaining office supplies and equipment, and fostering a welcoming environment for visitors and staff. This position supports the overall smooth operation of a busy legal office environment, emphasizing confidentiality, organization, and excellent service.

Key Responsibilities

• Receive, sort, and distribute all incoming mail, packages, and deliveries, ensuring timely and accurate handling
• Maintain and order office supplies, equipment, and stationery to support daily operations
• Greet and assist visitors and clients professionally, providing excellent customer service at the reception desk
• Support photocopying, scanning, and document preparation tasks, ensuring accuracy and confidentiality
• Manage conference room setups and assist with small event logistics as needed
• Operate and maintain office equipment such as fax machines, printers, and copiers
• Support administrative functions, including filing, data entry, and document organization in compliance with confidentiality standards
• Collaborate with team members to improve office workflows and logistics
• Assist with adhoc office projects and special assignments to ensure operational effectiveness

Core Qualifications & Requirements

• High school diploma or equivalent; additional education (Associate’s or Bachelor's degree in Office Administration, Business, or related field) preferred
• 1-2 years of relevant administrative or mailroom experience, ideally within legal, professional services, or corporate environments
• Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel
• Strong organizational and time-management skills with excellent attention to detail
• Ability to multitask efficiently and work effectively under pressure
• Excellent verbal and written communication skills
• Knowledge of general office operations and equipment (copiers, fax machines, scanners)
• Ability to handle sensitive and confidential information with discretion
• Flexibility to adapt to a dynamic work environment and assist with occasional event setups

Nice-to-Have Qualifications

• Experience within legal or professional service organizations
• Knowledge of document management and legal support systems
• Customer service experience in professional settings
• Familiarity with legal document workflows or office automation tools

Core Technical Skills

• Office management systems, document management software, legal support tools
• Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Data entry and filing systems
• Confidential document handling and routing

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.