Office Services Clerk

SPS; New York (NY); On-site; Full time

Job summary

A leading company is seeking an Office Services Clerk to support daily operations and ensure a smooth workplace environment. The role involves administrative tasks, customer service, and physical duties. Ideal candidates will have a positive attitude and strong communication skills.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with matching

Paid Time Off

Qualifications

• 1+ year experience in shipping & receiving, mailroom, or office services.
• Ability to handle physical duties (lifting 40lbs).
• Strong verbal and written communication skills.

Responsibilities

• Support onsite business center with various administrative tasks.
• Oversee functions like greeting guests and issuing badges.
• Assist personnel with mail/package retrieval.

Skills

Communication

Customer Service

Organizational Skills

Problem Solving

Education

High School Diploma

Tools

MS Office Suite

Job description

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Office Services Clerk

Job Title: Office Services Clerk

Reports To: The Office Services Clerk will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

About The Role

We are seeking a detail-oriented and reliable Office Services Clerk to support the daily operations of our onsite business services. This role is essential in ensuring a smooth and efficient workplace environment through a variety of administrative and facilities-related tasks.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

What You Will Be Doing

• Support the onsite business center, which may include: office supply stocking, assisting with copy/print orders, conference room setup up, pantry inventory, or light facilities.
• Oversee administrative functions such as greeting guests, issuing badges, booking conference rooms, assisting callers with inquires, etc
• Assisting the onsite personnel in retrieving their mail/packages and providing records management in person, by email, by phone, or similar methods.
  
  

What We Need From You

• 1+ year experience in shipping & receiving, mailroom, retail, administrative, or office services.
• A positive and professional attitude with a willingness to go above and beyond for our customers.
• Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc.
• To be able to work both independently and in a team setting successfully.
• The capability to use/learn technology such as handheld scanners, email, professional messaging (Teams, Slack, Google).
• An ability to be bright, articulate, and neat in appearance.
  
  

Competencies

• Strong verbal and written communication skills.
• Excellent customer service skills.
• PC skills MS Office Suite experience.
• Ability to handle multiple tasks simultaneously.
• Good organizational skills.
• Working knowledge of MFD equipment.
• Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
• Possesses the ability to work independently and is capable of completing projects.
• Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials.
• Ability to work flexible schedule and hours.
  
  

Qualifications And Education Requirements

• High School Diploma (or equivalent) required.
• 6+ months prior work experience preferred.
• Ability to work assigned work hours determined by the manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems required for functions of position.
• Required to maintain an overall professional appearance and attitude.
• Adhere to all policies and procedures required.
  
  

Physical Demands

• Approximately 50% of the time this position requires the below physical demands.
• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.).
• Ability to lift or move 40 lbs. or greater frequently.
  
  

Travel: None or Negligible

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay Range

$19 - $21 USD

What We Offer

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
• Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
  

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

To view our privacy policy, click on the link below:

SPS-North America Privacy Policy

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Outsourcing and Offshoring Consulting

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