Patient Access Rep II - Scheduling & Registration Call Center - Full-Time (Remote Eligible)

Cedars-Sinai; Los Angeles (CA); Remote; Full time

Job summary

Cedars-Sinai is seeking a Patient Access Rep II for their Scheduling & Registration Call Center. This full-time role involves patient registration, financial clearance, and ensuring compliance with HIPAA regulations. The position is remote eligible after training.

Qualifications

• 2+ years healthcare experience in Patient Access or Revenue Cycle roles.
• Experience with high-volume calls and healthcare call centers preferred.

Responsibilities

• Perform all registration activities for patients in various access areas.
• Obtain financial clearance, verify insurance electronically or via phone.
• Interact with patients professionally, explain forms, and obtain signatures.

Skills

Communication

Customer Service

Problem Solving

Education

High School Diploma/GED

Bachelor's

Job description

Patient Access Rep II - Scheduling & Registration Call Center - Full-Time (Remote Eligible)

Join to apply for the Patient Access Rep II - Scheduling & Registration Call Center - Full-Time (Remote Eligible) role at Cedars-Sinai.

Job Overview

This is a standing job posting for a full-time PAR II position with the Scheduling & Registration Call Center team. Applications are reviewed as openings become available. This position is remote eligible after successful completion of on-site training.

Responsibilities

• Perform all registration activities for patients in various access areas, cross-trained in at least 3 functions.
• Obtain financial clearance, verify insurance electronically or via phone.
• Secure or assign medical record numbers following policies.
• Select and verify physician information, handle privilege issues.
• Interact with patients professionally, explain forms, and obtain signatures.
• Handle inquiries, collect payments, and meet collection goals.
• Resolve QA errors and collaborate with physicians and departments for accurate registration.
• Maintain confidentiality and adhere to HIPAA regulations.

Qualifications

• High School Diploma/GED required; Bachelor's preferred.
• 2+ years healthcare experience in Patient Access or Revenue Cycle roles.
• Experience with high-volume calls and healthcare call centers preferred.
• Flexible scheduling, including evenings.

About Cedars-Sinai

A leader in healthcare, research, and community service since 1902, dedicated to innovative patient care and education.

Additional Details

• Employment Type: Full-time
• Shift: Day, 8 hours
• Pay Range: $23.87 - $35.81