OFFICE SERVICES CLERK

State of Maryland; Elkton, Northern (MD, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

State of Maryland Benefits

Job summary

State of Maryland, MDH Cecil County Health Department in Elkton, MD, seeks a clerical employee to support the Maryland Children's Health Program (MCHP) unit. The role focuses on reception duties for MCHP clients and assisting with eligibility inquiries.

Minimum qualifications include a high school diploma or GED and one year of clerical experience. Substitutions for education and experience are described in the posting; bilingual ability is preferred. State benefits apply.

Qualifications

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• One year of experience performing clerical duties.
• Substitutions: 30 college credits for one year of experience; six months clerical training may substitute for six months of experience; military service can substitute on a year-for-year basis.

Responsibilities

• Provide reception duties for MCHP clients and assist with eligibility inquiries.
• Perform clerical support for the Maryland Children's Health Program (MCHP) unit.

Skills

Clerical duties

Customer service

Bilingual

Education

High school diploma or GED

Job description

GRADE

ASTD8

LOCATION OF POSITION

MDH, Cecil County Health Department, Elkton, MD

Main Purpose of Job

The main purpose of this position is to provide clerical support for the Maryland Children's Health Program (MCHP) unit by performing reception duties for MCHP clients and assisting them with eligibility inquiries.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing clerical duties.

Notes:

1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.

2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess:

Experience working with a diverse population in a quick-paced, high-volume office environment.

Experience working in a public entitlement program(s).

Experience working with various computer programs.

Bilingual.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.