Office Supervisor

State of Maryland; Maryland; On-site; USD 50,000 - 72,000; Full time

Job summary

The State of Maryland seeks an Office Supervisor for the Anne Arundel County Health Department Adolescent Family Services and Behavioral Health Bureau facilities in Glen Burnie. You will manage front office operations, scheduling, and clinic staffing to support patient services.

You will also oversee procurement, budget control, and reporting, coordinate safety drills, and serve as Site Coordinator for 122 Langley Road, ensuring smooth daily operations and compliance with safety procedures.

Qualifications

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Four years of experience performing clerical duties.
• Substitution options: more education for experience; military service substitutes allowed.

Responsibilities

• Oversee front office support staff and daily scheduling.
• Coordinate clinic staffing and patient services.
• Compile data and generate clinic activity reports.

Skills

Clerical duties experience

Education

High school diploma or equivalent

Job description

GRADE

11

LOCATION OF POSITION

MDH Anne Arundel County Health Department 122 Langley Road Glen Burnie, MD 21060

Main Purpose of Job

The main purpose of this position is to manage front office operations, procurement, and facility coordination for the Adolescent Family Services clinic and the Behavioral Health Bureau facility. Under the direct supervision of the Program Manager, the Office Supervisor will provide essential administrative leadership by overseeing the front office support staff responsible for daily scheduling, clinic staffing, and patient services. This position acts as a key operational liaison, collaborating with clinical staff to compile data and generate clinic activity reports. Financially, the role manages the clinic's budget and operational expenses by controlling and reconciling all Procurement Card transactions. Additionally, the Office Supervisor functions as the Bureau's Site Coordinator for the 122 Langley Road facility in Glen Burnie, MD. In this capacity, the position oversees building maintenance and repairs in partnership with the Annapolis-based Facilities Manager, while directly executing and documenting all safety drills required by the Emergency Action Plan in coordination with the designated Assistant Site Coordinator.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application. Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.