Office Service Specialist

Lancesoft; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Lancesoft is seeking an administrative support professional in Miami to handle print, copy, scan, and document production requests. You will assist with legal document prep, mail logistics, and conference room setup, while contributing to hospitality tasks and basic IT backlog support.

The role requires strong customer service, office experience, and excellent communication skills, with a professional appearance and ability to multitask in a fast-paced office environment.

Qualifications

• Strong customer service and client-facing experience.
• Excellent written and verbal communication skills.
• Experience working in a professional office environment.
• Strong organizational and time management skills.
• Microsoft Office proficiency and general technology aptitude.
• Ability to multitask and prioritize competing requests.
• Ability to lift up to 25 pounds unassisted.
• Ability to stand, walk, and move throughout the office for most of the workday.
• Professional appearance and demeanor.

Responsibilities

• Process print, copy, scan, and document production requests.
• Support legal document preparation and production workflows.
• Manage incoming and outgoing mail, courier deliveries, accountable packages, and shipping requests.
• Conduct daily office mail sweeps and service deliveries.
• Set up, monitor, and break down conference rooms and meeting spaces.
• Support hospitality operations including pantry maintenance, coffee service, catering support, and conference room readiness.
• Provide backup reception coverage.
• Maintain office and hospitality supply inventories.
• Assist with workstation setups, office moves, and basic facility support.
• Provide basic technology support and act as backup support for local IT activities as needed.

Skills

Customer service

Communication skills

Office environment experience

Organizational skills

Microsoft Office

Technology aptitude

Multitasking

Physical stamina

Reception support

Tools

Microsoft Office Suite

Job description

Duration: 0-3+ Months (Temp to Engage)

Shift: 10: 00 AM –7: 00 PM (Mon - Fri)

Job Description:

Required Skills and Experience Required:

• Strong customer service and client-facing experience.
• Excellent written and verbal communication skills.
• Experience working in a professional office environment.
• Strong organizational and time management skills.
• Microsoft Office proficiency and general technology aptitude.
• Ability to multitask and prioritize competing requests.
• Ability to lift up to 25 pounds unassisted.
• Ability to stand, walk, and move throughout the office for most of the workday.
• Professional appearance and demeanor.

Preferred:

• Experience in legal services, office services, hospitality, facilities, records management, mailroom operations, document production, or workplace experience roles.
• Experience supporting attorneys, executives, or professional services environments.
• Experience with conference room management, mail/package handling, print production, or reception support.
• Bilingual English and Spanish communication skills preferred.
• Ability to handle sensitive and confidential legal documents with a high degree of accuracy, discretion, and attention to detail.
• Experience supporting immigration practices, legal document preparation, court filings, courier services, or other time-sensitive legal workflows is a plus.

Typical Day-to-Day Responsibilities

• Process print, copy, scan, and document production requests.
• Support legal document preparation and production workflows.
• Manage incoming and outgoing mail, courier deliveries, accountable packages, and shipping requests.
• Conduct daily office mail sweeps and service deliveries.
• Set up, monitor, and break down conference rooms and meeting spaces.
• Support hospitality operations including pantry maintenance, coffee service, catering support, and conference room readiness.
• Provide backup reception coverage.
• Maintain office and hospitality supply inventories.
• Assist with workstation setups, office moves, and basic facility support.
• Provide basic technology support and act as backup support for local IT activities as needed.