Office Representative - State Farm Agent Team Member

Robert Truax - State Farm Agent; El Paso (TX); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Paid time off

Profit sharing

Growth potential/Opportunity for advancement

Job summary

Robert Truax – State Farm Agent is looking for an organized Office Representative to support insurance agents in gaining and keeping customers in El Paso, Texas. This role demands attention to detail, a dedication to customer service, and requires the ability to secure necessary insurance licenses.

Key responsibilities include establishing customer relationships, providing accurate service, and educating clients on insurance options. The position offers compensation between $18.00 and $21.00 per hour, along with benefits like paid time off and commission opportunities.

Qualifications

• Dedicated to customer service.
• Able to obtain Property and Casualty License.
• Able to obtain a Life/Health License.
• Interested in marketing products based on customer needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Promote the development of our business through exemplary communication.

Skills

Customer service

Sales experience

Attention to detail

Communication

Job description

Robert Truax – State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Office Representative – State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales‑mindfulness equip you for this versatile position.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Able to obtain Property and Casualty License.
• Able to obtain a Life/Health License.
• Able to achieve mutually agreed upon marketing goals.
• Interested in marketing products and services based on customer needs.

Compensation: $18.00 – $21.00 per hour

Benefits: Salary plus commission/bonus; paid time off (vacation and personal/sick days); profit sharing; growth potential/Opportunity for advancement within the office.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.