Office Representative - State Farm Agent Team Member

Jennifer O'Brien State Farm Agency; Town of Smithtown (NY); On-site; USD 25,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off

Valuable experience

Growth potential

Job summary

Jennifer O'Brien State Farm Agency in Smithtown, NY, is looking for an enthusiastic Office Representative to drive growth through outstanding customer service and sales. The role includes educating clients on insurance options, achieving marketing goals, and providing administrative support.

If you have sales experience and possess excellent communication skills, this position offers a competitive salary and growth potential within the agency.

Qualifications

• Sales experience, preferably in a customer-facing role.
• Excellent written and verbal communication skills.
• Self-motivation and the ability to meet sales goals.

Responsibilities

• Provide excellent customer service regarding insurance inquiries.
• Educate customers on insurance options and coverage.
• Work with the agent to achieve marketing objectives.

Skills

Sales experience

Communication skills

Self-motivated

Customer service skills

Ability to present

Education

Property and Casualty license (current)

Life and Health license (must obtain)

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, this is an opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within the agency

Requirements

• Sales experience (outside sales, inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills – written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self‑motivated
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Experience in marketing
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

Compensation $25,000‑$45,000