Office Representative - State Farm Agent Team Member

Stephanie Hernandez - State Farm Agent; Alexandria (VA); On-site; USD 304,668 - 364,932; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

Stephanie Hernandez - State Farm Agent is looking for an Office Representative in Alexandria, Virginia. In this role, you will provide excellent customer service regarding insurance inquiries, develop leads, and assist customers with their needs. The position offers compensation starting at $30,000 plus commissions, along with benefits including health insurance and paid time off. Candidates must be self-motivated, detail-oriented, and able to obtain insurance licenses. Join a dynamic team and contribute to exceptional customer experiences.

Qualifications

• Must be able to achieve marketing goals.
• Must relate effectively to customers.
• Property and Casualty license required (can be obtained).
• Life and Health license required (can be obtained).

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options through review process.
• Develop leads and market appropriate products.

Skills

Self-motivated

Detail oriented

Customer relationship skills

Job description

Office Representative – State Farm Agent Team Member

Position Overview: The State Farm Agent is seeking a qualified professional to join the team as an Office Representative. The role involves value‑based conversations and delivering a remarkable customer experience in a fast‑paced environment.

Responsibilities

• Provide prompt, accurate, and friendly customer service, responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits and Compensation

• Salary plus commission/bonus.
• Health benefits.
• Paid time off (vacation and personal/sick days).

Requirements

• Self‑motivated.
• Detail oriented.
• Ability to achieve mutually agreed marketing goals.
• Ability to conduct interviews both in office and at customer's home or business.
• Ability to effectively relate to a customer.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Compensation: $30,000+ monthly commissions.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees; State Farm agents’ employees are not employees of State Farm.