Office Receptionist (Part-Time) – Filled

Durand & Associates, PLLC; Minot, Northern (ND, KY); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible scheduling

Workers' compensation coverage

Professional development support

Positive, mission-driven work 환경

Job summary

Durand & Associates, PLLC in Minot, ND seeks a part-time Office Receptionist to join our mental health practice. You will be the first point of contact for clients and therapists, handling scheduling, intake, and general administrative tasks to keep daily operations running smoothly.

The ideal candidate is organized, compassionate, and discreet, with experience in healthcare admin, strong communication skills, and a friendly, client-focused approach. This role offers flexible scheduling on-site.

Qualifications

• High school diploma required.
• Healthcare, mental health, or admin experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Proficiency with scheduling software and office tools (Google Workspace, EHR).

Responsibilities

• Serve as primary point of contact for clients and therapists.
• Answer calls and emails; schedule and confirm appointments.
• Manage practice calendar and therapist availability.
• Provide warm, supportive communication to clients.
• Maintain organized records and assist with intake paperwork.
• Support marketing and community outreach as needed.
• Coordinate with therapists to ensure smooth operations.

Skills

Communication skills

Organizational skills

Time management

Discretion & professionalism

Education

High school diploma

Tools

Google Workspace

EHR systems

Social media platforms

Job description

Location: Durand & Associates

525 31st Ave SW Minot, ND 58701

Employment Type

Part time; Starting at 25 hours a week, Monday - Thursday.

Reports To

Clinical Operations Manager- Megan Altner and Practice Owner- Kayla Durand

Job Summary

Durand & Associates is seeking a highly organized, compassionate, and detail-oriented Office Receptionist to join our mental health practice. This key role serves as the primary point of contact for clients and therapists, ensuring smooth day-to-day operations and providing essential administrative support. The ideal candidate is personable, organized, proactive, and passionate about supporting mental health services.

Key Responsibilities

• Client Relations & Scheduling:
• Answer and return phone calls and emails in a professional and timely manner
• Schedule, reschedule, and confirm client appointments
• Manage the practice’s calendar and therapist availability
• Provide warm, supportive communication to clients, helping them feel welcomed and cared for

Administrative & Office Support

• Maintain a clean, organized, and welcoming office environment
• Perform light cleaning duties
• Assist with intake paperwork, insurance verification, and billing coordination
• Scan Client Documents as needed
• Ensure accurate record-keeping and file management in compliance with confidentiality standards

Marketing & Social Media

• Assist marketing teams as needed.
• Assist in planning and executing community outreach, workshops, or other marketing events
• Send out welcome boxes to new clients and keep supplies stocked.

Team Coordination

• Serve as a liaison between therapists and clients to ensure seamless communication
• Provide administrative support to therapists as needed
• Promote a positive, supportive team culture within the practice

Qualifications

• High school diploma
• Previous experience in a healthcare, mental health, or administrative setting preferred
• Excellent verbal and written communication skills
• Strong organizational and time-management abilities
• Proficiency in scheduling software and office tools (e.g., Google Workspace, EHR systems, social media platforms)
• Discretion and professionalism with confidential information
• Friendly, approachable, and client-focused demeanor

Preferred

• Experience with assisting clients and reception work
• Knowledge of HIPAA regulations

Compensation

• Pay Range: $15-20 per hour, depending on experience and qualifications
• Opportunities for performance-based raises

Benefits

• While this is a part-time position, we are pleased to offer the following:
• Flexible scheduling
• Workers' compensation coverage (as required by law)
• Professional development support
• Positive, mission-driven work environment

Note: Benefits may vary based on hours worked and employment status. Health insurance, PTO, and other full-time benefits are not guaranteed for part-time roles.