Office & People Operations Coordinator

SoftBank Robotics America; Boston (MA); On-site; USD 50,000 - 65,000; Full time

Job summary

A robotics solutions provider in Boston is seeking an Office & People Operations Coordinator to streamline office functions and support HR initiatives. The ideal candidate will enhance operational efficiency by maintaining organized systems and assisting team members in a dynamic environment. Responsibilities include coordinating onboarding sessions, managing office logistics, and providing administrative support for internal projects. This position requires strong attention to detail and the ability to manage multiple tasks effectively.

Qualifications

• Strong attention to detail is essential for managing multiple priorities.
• Proactive and organized approach to office administration required.
• Experience in HR coordination is preferable.

Responsibilities

• Support daily office operations and administrative coordination.
• Assist with onboarding and scheduling for new employees.
• Coordinate logistics for internal training sessions and team activities.
• Streamline office processes and improve workflow efficiency.

Skills

Attention to detail

Reliability

Organizational skills

Multi-tasking

Job description

SoftBank Robotics America (SBRA), a member of the SoftBank Group, develops and deploys intelligent robotics solutions that operate at the intersection of artificial intelligence, automation, and real‑world business applications.

Our technology helps organizations across industries—including hospitality, retail, healthcare, and facilities management—to improve operational efficiency and enhance customer experiences through robotics and automation.

As we continue to expand our presence in physical AI and robotics innovation, we are committed to building a collaborative workplace that values curiosity, operational excellence, and thoughtful execution.

Position Summary

SoftBank Robotics America is seeking a highly organized and proactive Office & People Operations Coordinator to support daily office operations while providing administrative coordination for People Operations and internal leadership initiatives.

This role plays an important part in ensuring the office environment runs smoothly and that employees have the resources and administrative support needed to do their best work. The position blends office administration, HR coordination, and operational support, while assisting with scheduling, communications, and cross‑team collaboration.

The ideal candidate enjoys creating structure, maintaining organized systems, and supporting team members across the organization. This role requires strong attention to detail, reliability, and the ability to manage multiple priorities in a dynamic environment.

Key Responsibilities Include:

Office Operations

• Support the smooth day‑to‑day functioning of the office environment
• Coordinate office logistics including supplies, equipment, and vendor services
• Maintain organized shared spaces and ensure office resources are stocked and available
• Serve as a point of contact for general office coordination and operational needs
• Assist with planning internal meetings, team gatherings, and company events

People Operations & HR Administration

• Provide administrative support for People Operations programs and initiatives
• Assist with onboarding coordination for new employees, including workspace preparation and orientation scheduling
• Support execution and confidentiality of HR record‑keeping and documentation processes
• Coordinate logistics for internal training sessions, recruiting, employee engagement events, and team activities
• Help maintain organized systems for tracking HR administrative processes
• Candidate and resume screening, sourcing and candidate coordination and scheduling
• Assist with scheduling meetings and coordinating calendars as needed for People Operations initiatives
• Prepare meeting logistics including materials, room setup, and coordination of attendees
• Capture and track follow‑up items from meetings to support timely completion of tasks
• Support preparation of internal documents, reports, and communications
• Assist with administrative processes such as expense tracking and operational documentation

Operational Support

• Track open items and operational requests to ensure follow‑through
• Maintain simple systems for managing recurring administrative tasks and projects
• Identify opportunities to streamline office processes and improve workflow efficiency
• Provide additional operational support across teams as organizational needs evolve