Office Operations & Training Lead

Release, Inc.; Omaha (NE); On-site; USD 52,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employer-provided life insurance

Paid time off

Paid sick leave

Company-paid holidays

Flexible scheduling

Monthly cell phone reimbursement

Mileage reimbursement

403(b) retirement plan

Employee assistance program

Professional development assistance

Tuition reimbursement

Job summary

Release, Inc. is seeking an organized, resourceful Office Manager & Training Specialist to support administrative operations, workplace technology, and employee training programs in Omaha, NE. This blended role combines office management with staff training and tech support.

The ideal candidate is highly organized, able to explain systems clearly, and experienced in nonprofit or mission-driven work. Bachelor’s degree is preferred, and the position offers a typical nonprofit benefits package.

Qualifications

• High proficiency in Microsoft Office, Outlook/Calendar, Word, Excel, PowerPoint, and other workplace technology systems.
• Demonstrated ability to learn new tools quickly and teach others how to use them effectively.
• Experience organizing, coordinating, delivering, and documenting staff training, including the ability to explain information clearly, adapt to different learning styles, and communicate expectations to staff.
• Knowledge of trauma-informed care principles and ability to support or train staff in practices that promote safety, consistency, professional boundaries, and respectful service to youth and families.
• Experience in child welfare, social work, human services, nonprofit youth services, or a closely related field preferred.
• Ability to balance administrative office management duties with training responsibilities, including strong follow-through, attention to detail, and comfort supporting both leadership and frontline staff.
• Excellent written and verbal communication skills, including the ability to provide clear instruction, create simple training resources, and communicate professionally with staff, leadership, vendors, and community partners.

Responsibilities

• Manage daily office operations, including office equipment, supplies, vendor relationships, administrative systems, and general office organization.
• Serve as a central administrative support point for leadership and staff by managing incoming phone calls, email inquiries, scheduling needs, and coordination with appropriate team members.
• Assist with scheduling meetings, trainings, events, appointments, and staff-facing communications to support smooth daily operations.
• Plan, coordinate, and help deliver staff training programs that improve employee performance, support organizational goals, strengthen staff development, and reinforce trauma-informed service delivery.
• Provide technology training and user support for staff, including helping employees learn workplace systems, create efficient workflows, follow documentation expectations, and adopt new tools or processes.
• Support training related to trauma-informed care, child welfare, social work practices, mandatory reporting, professional boundaries, documentation standards, and other topics relevant to serving youth and families.
• Coordinate training logistics, including scheduling sessions, communicating requirements, tracking attendance and completion, maintaining training records, and supporting onboarding-related training needs.
• Lead and coordinate cross-departmental administrative, operational, and training-related projects as assigned by leadership.
• Perform other administrative, training, and operational duties as assigned

Skills

Microsoft Office

Outlook/Calendar

Word

Excel

PowerPoint

Training

Communication

Education

Bachelor's degree preferred

Tools

Office equipment

Job description

Release, Inc. is seeking an organized, resourceful Office Manager & Training Specialist to support administrative operations, workplace technology, and employee training programs in Omaha, NE. This blended role combines office management with staff training and tech support.

The ideal candidate is highly organized, able to explain systems clearly, and experienced in nonprofit or mission-driven work. Bachelor’s degree is preferred, and the position offers a typical nonprofit benefits package.