Office Operations Specialist

Bowman Williams; Old Bridge (NJ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Dental & Vision Insurance

Paid holidays

Mileage reimbursement

Certification & training

Annual bonus

Overtime pay

Small team environment

Job summary

Bowman Williams in New Jersey is seeking an Office Operations Specialist to become a key part of our day-to-day operations. You will interact with customers, coordinate service requests, manage equipment orders, assist with bookkeeping, and support the operations team in a hands-on role.

The position offers exposure to multiple areas of a growing technology business with a collaborative team and opportunities for professional development. Expect regular hours with occasional local deliveries.

Qualifications

• Experience coordinating service requests and office operations.
• Familiarity with QuickBooks is a plus.
• Proficient in Microsoft Office.
• Excellent organization and communication skills.
• Reliable transportation for local deliveries.

Responsibilities

• Be a first point of contact for customers and vendors.
• Open, update, and coordinate customer service tickets.
• Help coordinate schedules, requests, and information between customers and the technical team.
• Manage equipment orders and track hardware through Dell and other vendors.
• Assist with light bookkeeping and administrative work using QuickBooks.
• Maintain customer documentation and software license information.
• Support general office operations and organization.
• Occasionally deliver equipment to local client sites.

Skills

Organization

Communication

Customer service

Multitasking

Microsoft Office

QuickBooks

Hardware/IT concepts

Tools

Dell hardware tracking

QuickBooks

Job description

Schedule: Monday to Friday, 8:30 AM to 5:30 PM

Build Your Career With a Growing IT Company

If you enjoy being the person who keeps things organized, communicates with customers, and helps a small team run smoothly, this could be a great opportunity.

We are a growing IT consulting and Managed Services company looking for an Office Operations Specialist to become a key part of our day-to-day operations. You will have variety in your work, interacting with customers, coordinating service requests, managing equipment orders, assisting with bookkeeping, and supporting the operations team.

This is a hands on role where your work is visible and you will gain exposure to multiple areas of a growing technology business.

What You Will Do

• Be a first point of contact for customers and vendors
• Open, update, and coordinate customer service tickets
• Help coordinate schedules, requests, and information between customers and the technical team
• Manage equipment orders and track hardware through Dell and other vendors
• Assist with light bookkeeping and administrative work using QuickBooks
• Maintain customer documentation and software license information
• Support general office operations and organization
• Occasionally deliver equipment to local client sites

What We Are Looking For

• Strong organization and communication skills
• Friendly, professional customer service approach
• Ability to stay organized while handling multiple priorities
• Proficiency with Microsoft Office
• Comfortable working with computers, hardware, and technology
• QuickBooks or bookkeeping experience is a plus
• Reliable transportation for occasional local deliveries

Why Join

• $50,000 to $60,000 salary plus bonuses
• Dental and Vision Insurance available
• Paid holidays and floating holidays
• Mileage and toll reimbursement
• Access to online certification and training systems
• Performance and compensation reviews twice per year
• Annual bonus based on company performance
• Paid overtime for approved evening or weekend work
• Small, collaborative team with exposure to customer service, IT operations, purchasing, finance, and office management
• Additional employee benefits and perks