Office Operations Leader - Welcoming & Efficient (Onsite)

Luther Ridge; Worcester, Northern (MA, KY); Hybrid; USD 54,000 - 65,000; Full time

Job summary

Lighthouse Administrative Office in Worcester, MA seeks a Manager of Administrative Operations. This onsite role leads daily office operations, supervises reception, coordinates shared spaces, and supports executive leadership to create a welcoming, safe workplace.

You will manage access control, safety procedures, and vendor relationships, while mentoring front desk staff and ensuring excellent service for employees and visitors.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• At least five years in office management or administrative operations.
• Experience supervising or leading teams.
• Strong organizational, planning, and project coordination skills.
• Excellent communication and relationship-building abilities.
• Ability to manage multiple priorities with attention to detail.
• Commitment to exceptional customer service.

Responsibilities

• Lead day-to-day office operations and supervision of reception.
• Oversee shared spaces and scheduling of rooms and resources.
• Manage access control, security logs, and visitor protocols.
• Provide executive and administrative support to leadership.

Skills

Strong organizational skills

Excellent communication

Project coordination

Customer service oriented

Education

Bachelor's degree in Business Administration, Management, or related field

Tools

Microsoft Office Suite

Teams

OneDrive

SharePoint

Job description

Lighthouse Administrative Office in Worcester, MA seeks a Manager of Administrative Operations. This onsite role leads daily office operations, supervises reception, coordinates shared spaces, and supports executive leadership to create a welcoming, safe workplace.

You will manage access control, safety procedures, and vendor relationships, while mentoring front desk staff and ensuring excellent service for employees and visitors.