Office Operations Leader (Nonprofit)

The Bridgespan Group; New York (NY); On-site; USD 90,000 - 115,000; Full time

Job summary

The Bridgespan Group in New York seeks an experienced Office Operations Manager to support the NY office and optimize business performance. You will supervise the receptionist, manage facilities, and coordinate with teams across offices.

This role requires a Bachelor’s degree, 8+ years of admin or program support, including 3+ years in office management, and strong communication. It is a fast-paced nonprofit environment with a focus on internal operations and staff wellbeing.

Qualifications

• Bachelor’s Degree or related experience is required.
• 8+ years of experience providing direct administrative or program support to organizations and executives, and at least 3 years in office management.
• Experience in a professional services or management consulting firm is preferred.
• Strong written and verbal communication skills; ability to work across levels.
• Comfort with ambiguity and fast-paced nonprofit environment.
• Proficient with MS Word/Excel/PowerPoint and quick to adapt to new tech.

Responsibilities

• Oversee day-to-day facilities at the New York office, including after-hours issues.
• Supervise the NY Office Receptionist and provide coaching.
• Build relationships with building management, vendors, and contractors.
• Maintain safety protocols and drills.
• Coordinate office moves, renovations, and events.
• Manage calendar for Office Head and coordinate travel.
• Prepare time and expense reports for the Office Head.
• Keep CRM updated and share office metrics with leadership.

Skills

Facilities management

Office administration

Calendar management

Travel coordination

Vendor management

CRM coordination

Written communication

Team collaboration

Education

Bachelor's Degree

Tools

Microsoft Office

PowerPoint

Excel

CRM systems

Job description

The Bridgespan Group in New York seeks an experienced Office Operations Manager to support the NY office and optimize business performance. You will supervise the receptionist, manage facilities, and coordinate with teams across offices.

This role requires a Bachelor’s degree, 8+ years of admin or program support, including 3+ years in office management, and strong communication. It is a fast-paced nonprofit environment with a focus on internal operations and staff wellbeing.