Office Operations Leader

Sorren, Inc.; Madison (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive health coverage

401(k) retirement savings plan

Paid holidays

Job summary

Sorren, Inc. is seeking an experienced Office Administrator to oversee daily operations, provide leadership to the administrative team, and ensure efficient workflows for partners, staff, and clients. The role emphasizes proactive problem-solving, strong communication, and adherence to firm standards.

You will partner with leadership to implement initiatives, coordinate events, and maintain a welcoming, productive office environment that supports growth and superior service.

Qualifications

• Experience in office administration or operations in a professional services environment.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills with staff and clients.
• Proficiency with Microsoft Office Suite and ability to learn new systems quickly.
• Ability to manage multiple priorities and deliver consistent service quality.

Responsibilities

• Oversee the day-to-day administrative operations of the office and ensure high-quality service for partners, staff, and clients.
• Serve as central coordination point for operational needs and proactively identify issues and solutions.
• Maintain visibility into office priorities and align resources to business needs.
• Provide leadership and support to administrative team members, including Administrative Assistants and Senior Administrators.
• Coordinate workload distribution and establish best practices for consistent support across the office.
• Support onboarding and training of new administrative staff and foster a collaborative culture.
• Identify opportunities to improve processes, workflows, and office systems.

Skills

Office administration

Leadership

Communication

Multi-tasking

MS Office

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Sorren, Inc. is seeking an experienced Office Administrator to oversee daily operations, provide leadership to the administrative team, and ensure efficient workflows for partners, staff, and clients. The role emphasizes proactive problem-solving, strong communication, and adherence to firm standards.

You will partner with leadership to implement initiatives, coordinate events, and maintain a welcoming, productive office environment that supports growth and superior service.