Office Manager

Sorren, Inc.; Madison (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive health coverage

401(k) retirement savings plan

Paid holidays

Job summary

Sorren, Inc. is seeking an experienced Office Administrator to oversee daily operations, provide leadership to the administrative team, and ensure efficient workflows for partners, staff, and clients. The role emphasizes proactive problem-solving, strong communication, and adherence to firm standards.

You will partner with leadership to implement initiatives, coordinate events, and maintain a welcoming, productive office environment that supports growth and superior service.

Qualifications

• Experience in office administration or operations in a professional services environment.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills with staff and clients.
• Proficiency with Microsoft Office Suite and ability to learn new systems quickly.
• Ability to manage multiple priorities and deliver consistent service quality.

Responsibilities

• Oversee the day-to-day administrative operations of the office and ensure high-quality service for partners, staff, and clients.
• Serve as central coordination point for operational needs and proactively identify issues and solutions.
• Maintain visibility into office priorities and align resources to business needs.
• Provide leadership and support to administrative team members, including Administrative Assistants and Senior Administrators.
• Coordinate workload distribution and establish best practices for consistent support across the office.
• Support onboarding and training of new administrative staff and foster a collaborative culture.
• Identify opportunities to improve processes, workflows, and office systems.

Skills

Office administration

Leadership

Communication

Multi-tasking

MS Office

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Our Firm Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We don’t just work with numbers—we work with people, building lasting relationships and delivering strategic solutions in accounting, assurance, tax, advisory, and private client services. At Sorren, we believe that success is a shared journey. Our culture fosters collaboration, innovation, and professional growth, ensuring that every team member has the support and opportunities they need to thrive. We offer a high-performing yet balanced work environment where career development and personal well-being go hand in hand. We’re committed to helping you grow, whether that means advancing your career, expanding your expertise, or achieving a fulfilling work-life balance. Because at Sorren, your success is our success.

Your Journey Our team members support the firm by delivering timely, accurate work and maintaining clear communication. They take ownership of their development, seek feedback, and build strong relationships. By managing responsibilities effectively and aligning their efforts with firm values, they establish a foundation for long-term success and growth. All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth, contributing to the firm’s success through collaboration, exceptional service, and continuous growth.

Position Summary

• Oversee the day-to-day administrative operations of the office, ensuring efficient workflows and a high standard of service for partners, staff, and clients.
• Serve as the central coordination point for operational needs, proactively identifying issues and implementing solutions that support productivity and client service.
• Maintain visibility into office priorities and operational demands, ensuring administrative resources are aligned to support business needs.
• Provide leadership, guidance, and support to administrative team members, including Administrative Assistants and Senior Administrators.
• Coordinate workload distribution, establish best practices, and ensure consistent administrative support across the office.
• Support onboarding and training of new administrative staff while fostering a collaborative and supportive team culture.
• Identify opportunities to improve administrative processes, office workflows, and systems to enhance efficiency and consistency.
• Implement and maintain standardized practices related to scheduling, document management, meeting coordination, and office operations.
• Partner with firm leadership to implement operational changes or new initiatives affecting the office.
• Partner closely with the Office Partner-in-Charge and local leadership team to support office initiatives, meetings, and operational priorities.
• Coordinate logistics for partner meetings, internal communications, and office-wide initiatives.
• Provide insight and recommendations to leadership regarding operational improvements and administrative resource needs.
• Oversee office vendors, supplies, equipment, and facilities coordination to ensure a professional and well-functioning work environment.
• Manage vendor relationships and service contracts as needed to support office operations.
• Support a positive and welcoming office culture by coordinating internal events, team activities, and communication initiatives.
• Ensure a positive client and visitor experience within the office environment.
• Demonstrate flexibility and initiative in addressing operational needs and supporting firm priorities as assigned by leadership.
• Perform other duties and display flexibility to take on a variety of responsibilities assigned by firm leadership

Your Background

Prior experience in office administration, operations, or office management, ideally within a professional services or accounting environment. Demonstrated leadership experience guiding or coordinating administrative team members. Strong organizational and operational problem-solving skills. Ability to manage multiple priorities while maintaining attention to detail and service quality. Excellent communication and interpersonal skills with the ability to work effectively with partners, staff, and clients. Proficiency with Microsoft Office Suite and comfort learning new systems. Ability to identify operational challenges and implement practical solutions that improve efficiency

Why Choose Us?

At Sorren, we’re invested in your growth—both personally and professionally. We’ll support you as you advance in your career while also giving you the flexibility to enjoy life outside of work. We believe balance fuels success, and we’ve designed our culture and benefits to reflect that.

What We Offer*

• Generous paid time off
• Comprehensive medical, dental, and vision coverage, plus life and disability insurance
• 401(k) retirement savings plan
• Paid holidays, including a firmwide winter break (December 24 – January 1)
• Paid parental leave (available after one year of service)
• Mentorship and career development programs
• CPA exam support to help you succeed on the path to licensure
• Firm-sponsored events and spontaneous team activities
• Celebrations to mark milestones like the end of busy season and the holidays

*Benefits are available to full-time employees regularly scheduled to work at least 30 hours per week.

© 2025 “Sorren” is the brand name under which Sorren CPAs, P.C. and Sorren, Inc. and its subsidiary entities provide professional services. Sorren CPAs P.C. and Sorren, Inc. and its subsidiary entities practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Sorren CPAs P.C. is a licensed independent CPA firm that provides attest services to its clients, and Sorren, Inc. and its subsidiary entities provide tax and business consulting services to their clients. Sorren, Inc. and its subsidiary entities are not licensed CPA firms.

Sorren, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.