Office & Operations Lead - Vendor & HR Support

JOOLA; North Bethesda (MD); On-site; USD 55,000 - 78,000; Full time

Job summary

JOOLA is seeking an organized, proactive Office Manager to oversee our Maryland headquarters operations and support our HR and legal teams. You will be the operational partner to the administrative group, handling vendor relationships, facilities management, and cross-functional projects in a fast-paced environment.

This role requires meticulous attention to detail, strong negotiation skills, and the ability to juggle multiple priorities while maintaining confidentiality.

Qualifications

• 3+ years of experience in office management, operations, or administrative roles.
• Strong organizational skills with meticulous attention to detail.
• Proven ability to manage multiple projects and priorities simultaneously.
• Excellent negotiation and vendor management skills.
• Strong interpersonal and communication skills; comfortable working with stakeholders at all levels.
• Experience supporting HR or Legal functions is a plus.
• Proficiency in office management software (e.g., Microsoft Office, Google Workspace, project management tools).

Responsibilities

• Office Operations: Maintain a clean, organized front desk and office environment.
• Office supplies: Manage inventory, ordering, and budget tracking.
• Facilities: Coordinate maintenance, repairs, and facility upgrades.
• Safety: Ensure office safety and compliance with building/workplace standards.
• Events: Plan and organize internal company events, including logistics, catering, and vendor coordination.
• Vendor relations: Source, negotiate, and manage relationships with external vendors.
• Contracts: Negotiate contracts and pricing for cost-effective service agreements.
• Maintenance coordination: Oversee repairs, installations, and service calls with contractors.
• Vendor performance: Monitor and resolve service issues promptly.
• HR & Legal Support: Administrative support to HR and Legal teams on projects.
• Onboarding: Assist with onboarding logistics and employee events.
• Documentation: Support document organization, filing, and light research for Legal initiatives.
• Confidentiality: Maintain confidentiality and discretion at all times.

Skills

Multitasking

Vendor management

Communication

Project coordination

Interpersonal skills

Negotiation

Tools

Microsoft Office

Google Workspace

Project management tools

Job description

JOOLA is seeking an organized, proactive Office Manager to oversee our Maryland headquarters operations and support our HR and legal teams. You will be the operational partner to the administrative group, handling vendor relationships, facilities management, and cross-functional projects in a fast-paced environment.

This role requires meticulous attention to detail, strong negotiation skills, and the ability to juggle multiple priorities while maintaining confidentiality.