Office Operations & Experience Coordinator

NES Fircroft; Houston (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

NES Fircroft is seeking a highly organized office administrator to support day-to-day operations across the Americas. You will welcome visitors, manage access and onboarding, handle mail and shipments, coordinate equipment and meeting spaces, and assist with budgets and events.

The role emphasizes attention to detail, strong communication, and a proactive, service-oriented mindset to create a positive workplace experience for employees and guests.

Qualifications

• Experience in office coordination, admin, facilities, or workplace support preferred.
• Attention to detail and ability to manage multiple tasks.
• Strong verbal and written communication across all levels of the organization.
• Customer-focused approach to supporting employees, visitors, and stakeholders.
• Resourceful and proactive in identifying solutions and improving processes.
• Ability to handle sensitive information with discretion and professionalism.
• Proficient use of Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Positive, team-oriented mindset with enthusiasm for great workplace experience.
• Comfortable in a dynamic environment with changing priorities.

Responsibilities

• Support day-to-day office operations across the Americas region.
• Greet visitors, manage sign-in, coordinate arrivals, and provide refreshments.
• Assist with access control and onboarding; coordinate parking and gym access.
• Handle mail, couriers, and domestic/international shipping needs.
• Coordinate equipment shipments, returns, and logistics.
• Schedule rooms, manage calendars, and support events.
• Monitor office supplies and inventory; maintain organized storage.
• Oversee snacks, beverages, and office budgets for programs.
• Arrange catering for meetings and events; coordinate food delivery.
• Maintain a clean, professional office environment and reception areas.
• Provide general administrative support including meeting minutes and vendor coordination.
• Build relationships with vendors, obtain quotes, and manage purchases.
• Coordinate building management communications and maintenance requests.
• Plan and execute company events within budget; engage contractors as needed.
• Track office expenditures and coding for finance processes.

Skills

Office Administration

Organisation Skills

Communication Skills

Customer Service

Problem-Solving

Confidentiality

MS Office

Positive Attitude

Adaptability

Tools

Microsoft Office

Job description

NES Fircroft is seeking a highly organized office administrator to support day-to-day operations across the Americas. You will welcome visitors, manage access and onboarding, handle mail and shipments, coordinate equipment and meeting spaces, and assist with budgets and events.

The role emphasizes attention to detail, strong communication, and a proactive, service-oriented mindset to create a positive workplace experience for employees and guests.