Office Operations & CRM Support Specialist

OneDigital; Franklin (TN); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Learning and development

Job summary

OneDigital is seeking an Administrative Assistant to support general administrative duties and daily office operations in Franklin, TN. The role requires a flexible, can-do attitude to thrive in a fast-paced environment with a focus on client, vendor, and staff coordination.

Key responsibilities include reception, facilities management, conference room coordination, mail/shipping, CRM data upkeep, and marketing support.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Exceptional organizational skills.
• Ability to work well in a team.
• Capable of working independently.
• Ability to manage multiple priorities.
• Able to maintain confidentiality.

Responsibilities

• Reception & Visitor Experience: warmly answer calls and direct them; welcome visitors, clients, prospects, and vendors.
• Office & Facilities Management: contact building management; maintain clean, organized shared spaces; manage kitchen, office equipment, and supplies.
• Conference Room & Event Coordination: schedule rooms, set up/cleanup, arrange food; assist with on-site and off-site events.
• Mail & Shipping: handle incoming/outgoing mail, act as primary receiving/shipping coordinator with carriers.
• Administrative Support: create client checklists; maintain CRM data hygiene and end-user support; pull carrier reports.
• Marketing Support: coordinate logistics for client gifting campaigns and collateral availability.
• Culture & Events: champion company culture and plan internal staff events and recognition initiatives.

Skills

Communication skills

Interpersonal skills

Organizational skills

Team player

Independent work

Multitasking

Confidentiality

Job description

OneDigital is seeking an Administrative Assistant to support general administrative duties and daily office operations in Franklin, TN. The role requires a flexible, can-do attitude to thrive in a fast-paced environment with a focus on client, vendor, and staff coordination.

Key responsibilities include reception, facilities management, conference room coordination, mail/shipping, CRM data upkeep, and marketing support.