Office Operations Associate — Reprographics & Mail

RR Donnelley & Sons; Boulder (CO); On-site; USD 30,307 - 33,062; Full time

Job summary

RRD is seeking a detail-oriented Office Services Professional in Boulder, CO to support reprographics, mail, and intake functions. The role operates Monday through Friday, 8:00am–5:00pm with a focus on accurate ticketing and timely service delivery.

Ideal candidates have a high school diploma and at least one year in office services, demonstrating strong customer service, communication, and organizational skills while handling confidential info and meeting deadlines.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year office services experience in a corporate environment preferred.
• Experience with mail, phone, email, and reprographics equipment desired.
• Strong customer-service skills and ability to maintain client relationships.

Responsibilities

• Utilize logs for all office services work.
• Ensure job tickets are filled out before starting.
• Perform reprographics, mail, and intake functions per procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on deadlines.
• Meet contracted deadlines for accepting, completing, and delivering work.
• Troubleshoot basic equipment problems.
• Able to lift up to 50 lbs regularly.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Deadline oriented

Problem solving

Organizational skills

Education

High school diploma or equivalent

Tools

Mail equipment

Digital reprographics

Job description

RRD is seeking a detail-oriented Office Services Professional in Boulder, CO to support reprographics, mail, and intake functions. The role operates Monday through Friday, 8:00am–5:00pm with a focus on accurate ticketing and timely service delivery.

Ideal candidates have a high school diploma and at least one year in office services, demonstrating strong customer service, communication, and organizational skills while handling confidential info and meeting deadlines.