Office Operations Associate

State-of-West-Virgini; West Virginia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

12 paid holidays

Insurance and flexible benefits

Annual and sick leave accrual

Flexible work schedules

Optional 457 deferred compensation

Job summary

WV Lottery – Traditional Security is seeking an on-site Administrative Support role in Charleston, WV. The position involves greeting guests, directing visitors, answering phones, and routing calls, with light typing and mail management duties.

No prior experience required for entry level; training provided. Opportunities for growth exist with more advanced administrative responsibilities within the division.

Qualifications

• Training or experience in office administration, business communication, and/or related field.
• No experience; training provided.
• At least 1 year of experience in administrative or clerical support.
• At least 3 years of progressively responsible office experience, including independent decision-making or lead work responsibilities.
• Proficiency with standard office software (e.g., Google Suite, email platforms).
• Ability to operate office equipment (e.g., phones, copiers, scanners).
• Familiarity with database systems and digital recordkeeping is a plus.

Responsibilities

• Greet guests and direct visitors.
• Answer and route phone calls.
• Perform light typing and organize mail and deliveries.
• Interact with the public and collaborate with staff.
• Operate standard office equipment.

Skills

Microsoft Office

Google Suite

Education

Office administration training

Tools

Office equipment operation

Database systems

Job description

Division: WV Lottery - Traditional Security

Office Location: 900 Pennsylvania Ave. Charleston, WV 25302

**** This job opportunity will not be in the classified service and will not be covered under the Administrative Rule of the WV Division of Personnel. ***

Under direct supervision, performs entry level work in a limited number of routine clerical tasks including, greeting guests, direct visitors, answer phones, direct phone calls.

Light typing with Microsoft Office application knowledge. Organizing mail and deliveries.

Applicants are subject to an extensive background investigation by the WV Lottery Security Division. No person shall be appointed, employed, or continue to serve in any position or employment with the commission who has been convicted of any violation of the lottery law or of any felony or any crime related to theft or gambling. The commission shall remove or discharge any person so convicted

Desirable Qualifications

• Training or experience in office administration, business communication, and/or related field.

Entry-level

• No experience; training provided.

Intermediate-level

• At least 1 year of experience in administrative or clerical support.

Advanced-level

• At least 3 years of progressively responsible office experience, including independent decision-making or lead work responsibilities.

Technical Skills

• Proficiency with standard office software (e.g., Google Suite, email platforms).
• Ability to operate office equipment (e.g., phones, copiers, scanners).
• Familiarity with database systems and digital recordkeeping is a plus.

Work Environment

• Typical office setting with regular use of computers and telephones.
• May require occasional lifting of files or supplies up to 25 pounds.
• Interaction with the public, staff, and various departments on a regular basis.

Applications of current or former state employees that are mailed directly to DOP
or completed via DOP’s online method are not forwarded to the West Virginia Lottery.
The West Virginia Lottery offers a great benefit package that includes 12 paid holidays,
insurance and flexible benefits, ample annual and sick leave accrual, flexible work schedules, an
optional 457 deferred compensation retirement plan and more.