SLOT TECHNICIAN

PENN Entertainment, Inc.; Charles Town (WV); Hybrid; USD 42,000 - 60,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a skilled Maintenance Technician to service and repair gaming machines and related electronic equipment. The role emphasizes safe operation, accurate logging, and coordination with management to ensure reliable gaming experiences.

Ideal candidates have a high school diploma or GED and proficiency with Microsoft Office. WV licensing requirements will apply for yearly practice in accordance with state regulations.

Qualifications

• High school diploma or GED required.
• Experience with Microsoft Office including Excel, Word, Outlook, etc.

Responsibilities

• Troubleshoot and repair gaming machines and related equipment.
• Analyze design flaws and propose solutions to improve reliability.
• Perform repairs safely and report potential hazards to management.
• Maintain logs and ensure proper operation of equipment and systems.

Skills

Microsoft Office

Education

High school diploma or GED

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Troubleshoot and repair any and all related equipment without assistance
• Analyze manufacturer's design flaws and recommend solutions.
• Perform job duties in a safe manner; report any potential safety hazards to management staff.
• Performs repairs and preventative maintenance of all gaming machines, and other technical equipment or operations related equipment, including cleaning machines and overhauls.
• Answers service calls and notify proper personnel to service customer if the Technician cannot address the problem.
• Observe all video lottery regulations and company policies and procedures.
• Maintain the integrity of the operation and related equipment and secure all company assets and property at all times.
• Responsible for the security of keys, radio and data system cards.
• Responsible for completing all regulatory and company operational logs/forms correctly, i.e, meal books
• Work with other Technicians, Management Staff and Floor Attendants to insure gaming machines, and data system monitoring equipment are in proper working order and all customer needs are satisfied.
• Complete video lottery terminal Inactive Machine logs, parts logs, etc.
• Tag repairable parts noting appropriate information.
• Circulate through the assigned area replacing broken or burned out bulbs and other gaming machine parts.
• Will advise Management Team in developing/teaching advanced electronic repairs.
• Assist patrons by explaining how the video lottery terminal plays and pays, directions and other requests.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or GED
• Experience with Microsoft Office including Excel, Word, Outlook, etc.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

For every year of employment, Employee must:

• Obtain and maintain a license by the WV Racing Commission and/or WV Lottery as may be required for this position.
• Successfully complete and maintain certification in the Beverage Service Program (TIPS and TOPS) as may be required for this position.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.

Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke. The employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually loud.