Office Operations Assistant Electrophysiology

Ascension; Milwaukee (WI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off

Tuition reimbursement

Employee Assistance Program

Life insurance

Job summary

Ascension is seeking a part-time front desk professional for the WauwatosaAmbulatory Center in Milwaukee. You will check patients in/out, verify demographics, handle documentation, and support clerical tasks within the Electrophysiology department.

The role includes obtaining insurance authorizations, scheduling appointments, entering charges, and collecting co-pays. Prior medical front desk experience and Epic systems knowledge are highly preferred; 24 hours per week, daytime shifts.

Qualifications

• High school diploma or 1 year of related job experience preferred.
• Professional licensure not required.

Responsibilities

• Greet patients and visitors, check in/out, verify demographics and collect documentation.
• Verify insurance authorizations and schedule patient appointments.
• Enter and submit charges, collect co-payments, reconcile daily reports.
• Provide general office and clerical support to the assigned area.

Skills

Front desk experience

Customer service

Scheduling

Epic experience

Education

High School diploma equivalency

Tools

Epic Systems

Job description

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Your future role at a glance

• Location: Wauwatosa, WI
• Facility: Wauwatosa Ambulatory Center
• Department: Electrophysiology
• Schedule: Part-time | Day Shift

#Nextgenheatlhcare

How you’ll make an impact in this role

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

• Required Credential(s):
• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• 24 hours a week | Between M-F | No weekends or holidays
• Prior medical front desk and Epic experience highly preferred

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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