Patient Access Coordinator

Ascension; Mequon (WI); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) with employer match

Paid time off and holidays

Tuition reimbursement

Employee assistance program

Parental leave

Other voluntary benefits

Job summary

Ascension in Mequon, WI is seeking a dedicated professional for Behavioral Health administration. This role supports seamless patient access, scheduling, and billing processes within a day shift, full-time schedule at Columbia St.

Mary's Ozaukee facility. You will liaise across departments to align goals, foster teamwork, and uphold regulatory compliance while ensuring a welcoming patient experience and efficient operations.

Qualifications

• Education requirement is High School diploma equivalent or 1 year of relevant job experience.

Responsibilities

• Coordinate patient access workflows including registration, billing, and scheduling to ensure a smooth, welcoming, and timely care experience.
• Collaborate with leadership to establish and execute unit goals that drive high standards of patient care and operational excellence.
• Serve as a liaison between clinical and administrative teams to foster strong working relationships and seamless patient service.
• Monitor budgets, staffing levels, and regulatory compliance to maintain a safe, well-resourced environment.

Education

HS diploma / 1y exp

Job description

Your future role at a glance

• Location: Mequon, WI
• Facility: Columbia St. Mary's Ozaukee
• Department: Behavioral Health
• Schedule: Day Shift | Full-time

How you’ll make an impact in this role

• Coordinate patient access workflows including registration, billing, and scheduling to ensure a smooth, welcoming, and timely care experience.
• Collaborate with leadership to establish and execute meaningful unit goals that drive high standards of patient care and operational excellence.
• Serve as a trusted liaison between clinical and administrative teams to foster strong, cooperative working relationships and seamless patient service.
• Support ongoing quality and operational performance by monitoring budgets, staffing levels, and regulatory compliance to maintain a safe, well-resourced environment.

Licensure / Certification / Registration

• Required Credential(s):
• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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