Office Operations Assistant

State-of-West-Virgini; West Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

Clarksburg Parole Office is seeking an organized Office Operations Assistant to support daily clerical work, including filing, forms creation, and messaging for parole investigations.

The role involves high-volume phone duties, log maintenance, and collaboration with regional case management on home plan reports, clemency paperwork, and post-sentence materials, while maintaining professional boundaries in a criminal justice setting.

Qualifications

• Graduation from a standard high school or the equivalent.
• Two years of full-time or equivalent part-time paid experience in routine office work.
• College hours or vocational training may substitute for experience.

Responsibilities

• Maintain accurate filing systems and prepare official forms and documents.
• Answer high-volume phone calls and relay messages to designated personnel.
• Support regional case management by processing home plan reports, clemency paperwork, and post-sentence reports.
• Process cooperative paperwork for other states and handle daily logs.

Skills

Organizational skills

Attention to detail

Proactive

Communication skills

Education

High school diploma or equivalent

Job description

We are seeking an organized, reliable, and proactive Office Operations Assistant to perform full-performance level clerical work in support of daily operations within our Parole Office. Working under general supervision, this position serves as a critical administrative hub for the department and requires regular direct contact with adult probationers and parolees. The primary focus of this role is ensuring the smooth, daily function of the office by maintaining accurate filing systems, creating official forms and documents, managing supply requisitions, and keeping detailed daily logs. Additionally, the Office Operations Assistant handles high-volume communication by answering incoming phone calls, taking and delivering precise messages, and routinely contacting designated personnel regarding inmate status and records.

Beyond standard administrative duties, this role provides essential clerical support to regional case management workflows. The successful candidate will complete assignments tied to key correctional documentation, including assembling and processing home plan reports, clemency paperwork, post-sentence reports for the Parole Board and correctional facilities, and violation reports. The position also involves processing co-operative paperwork for other states and carrying out related operational work as assigned. Candidates should possess strong organizational skills, high attention to detail, and the ability to maintain professional boundaries in a criminal justice environment.

Performs related duties as assigned.

This position will be based in the Clarksburg Parole Office.

Training:

Graduation from a standard high school or the equivalent.

Experience:

Two years of full-time or equivalent part-time paid experience in routine office work.

Substitution:

College hours, related business school, or vocational training may be substituted through an established formula for the required experience.

Division of Corrections: Probationary period 1 yr.