Administrative Assistant 1

Cuyahoga County Juvenile Court; Cleveland (OH); On-site; USD 37,440 - 45,760; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee Assistance Program

Paid Time Off

Job summary

Cuyahoga County Juvenile Court is seeking an Administrative Assistant 1 to provide clerical support for a probation services unit. You will manage calls, handle mail, file documents, and assist with typed reports and data entry in the court system.

The role requires high school completion and at least one year of clerical experience, with strong customer service and organizational skills. Responsibilities include supporting multiple probation staff and maintaining confidentiality in a busy

Qualifications

• Proficiency in general clerical duties and customer service.
• Ability to communicate effectively with staff and the public.
• Typing and data entry competencies as required by the role.
• Familiarity with court-related recordkeeping and document handling.

Responsibilities

• Greets clients and staff; routes calls and messages.
• Performs mail handling, filing, and office supply management.
• Types probation documents and enters data into court systems.
• Uses the court management system for assigned tasks.
• Assist other Administrative Assistants as needed and support special projects.

Skills

Customer service

Communication skills

Clerical duties

Office equipment operation

Data entry

Education

High School Diploma or equivalent

Tools

Case management system

Job description

Job Title: Administrative Assistant 1

Salary Grade: 12

Division/Department: Court Administration/Probation Services

Salary: $41,600.00

Reports To: Probation Manager/Placement Manager/Intervention and Diversion Manager/Home Detention Manager

Date Posted: 7/9/26

FLSA Status: Non-Exempt

Last Revised: 9/24/25

Benefits of Employment

Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.

Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first (8) years of service, and sick time.

Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Job Summary

The Administrative Assistant 1 provides clerical support to an assigned work unit, which consists of a manager and 4-8 other Probation staff members.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Greets clients, general public, and Court staff. Manages telephone calls, takes messages, responds to questions, and routes calls to appropriate staff person.

Performs clerical duties in assigned office including, but not limited to, receiving, sorting and distributing mail; maintaining and organizing office supplies; filing; copying.

Types probation documents as requested and required by assigned office staff.

Enters data into court electronic case management system as well as departmental created databases as required for assigned office staff.

Utilizes the Court’s case management system as required for assigned office.

Communicates with Court staff and other agencies as required.

Serves as a substitute or replacement as required and/or assists other Administrative Assistants from other offices as called upon to type, complete reports, file, sort, copy, complete special projects, take messages.

Performs other duties/assignments as directed.

Supervisory Responsibilities

Has no direct supervisory responsibility for staff members.

Equipment Operated

Standard office equipment and office technology such as copy machines, personal computers and telephones.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Working Conditions

Works in a general office setting with moderate noise levels.

Must be flexible in work location and willing to provide services to more than one Probation unit.

Usual Physical Demands

While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds. This position is subject to many interruptions and may be required to handle multiple calls and inquiries at once.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Ability to communicate effectively in a pleasant and cordial manner with court employees, and the general public; ability to perform general clerical duties and operate office equipment; computer skills. Ability to follow directions and respond to supervision. Must be able to handle stressful situations and use good judgment in notifying appropriate individuals to deal with problem situations in the office. Excellent customer service skills. Able to use proper grammar and spelling, and organize work assignments to complete work in a timely manner. Able to establish and maintain work relationships, greet the public and properly answer telephones, and maintain confidentiality. Responsible, mature, dependable, and able to function independently. Must complete and pass pre-employment skills tests with scores of at least 35 WPM on the Legal Keyboarding test, 72/112 on the Data Entry test, and 13/20 on the Alpha Filing test.

Education and/or Experience

Minimum requirement of High School Diploma or equivalent.

AND

One (1) year prior work experience in a clerical or secretarial position. Reception background helpful, but not necessary.

Licensure or Certification Requirements

None.

Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job and exhibit a professional and respectful demeanor with all Court employees.

Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.

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