Office Operations Assistant

Ascension; Menasha (WI); In loco; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

403(b) plan

Employee Assistance Program

Descrizione del lavoro

Ascension is seeking a front desk/administrative role in the Pediatric Rehab department at the Menasha, WI location. The role involves greeting patients, handling check-in/out, scheduling or confirming appointments, and ensuring accurate patient demographics and insurance authorizations.

The position includes collecting payments, reconciling deposits, answering calls, and providing essential clerical support to keep operations running smoothly.

Competenze

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Mansioni

• Greet visitors, handle check-in/out, and schedule or confirm appointments.
• Verify patient demographics and secure necessary documentation; obtain insurance authorizations/precertifications.
• Collect co-pays, deductibles, and previous balances; reconcile reports and deposits for financial accuracy.
• Answer telephones, screen calls, take messages, and provide clerical support.

Conoscenze

Greeting visitors

Check-in/out

Scheduling appointments

Phone/clerical support

Formazione

High School diploma or 1 year experience

Descrizione del lavoro

Your future role at a glance

• Department: Pediatric Rehab
• Schedule: Days | PRN (As Needed)
• Location: Menasha, WI
• Facility: Ascension Menasha Midway Office Building

How you’ll make an impact in this role

• Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
• Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
• Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
• Answer telephones, screen calls, take messages, and provide essential clerical support.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

• Required Credential(s):
• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Retirement: 403(b) plan
• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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