Office Operations Assistant

Ascension; Florida; On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health coverage

403(b) plan

PTO & holidays

Tuition reimbursement

Employee assistance program

Parental leave

Adoption assistance

Transportation savings

Job summary

Ascension St. Vincent's Jacksonville Beach Pediatrics in Jacksonville, FL is seeking an Administrative Clerk to support the front desk and medical office operations. You will greet patients, verify information, and help ensure a smooth check-in process.

In this full-time daytime role, you will handle scheduling, insurance authorizations, co-pays, and basic clerical tasks within a compassionate pediatric setting that emphasizes service and accuracy.

Qualifications

• High school diploma equivalency or 1 year of relevant job experience.
• Professional licensure/certification can substitute education/experience where applicable.

Responsibilities

• Greet and manage patient check-in/out, verifying demographic and insurance information, and obtaining necessary documentation.
• Process insurance authorizations/precertification and handle medical record release requests.
• Schedule patient appointments and manage daily charge entry, review, and submission for services.
• Collect co-payments, reconcile daily financial reports, and prepare deposits.
• Provide essential administrative and clerical support within the medical office setting.

Skills

Customer service

Administrative support

Education

High school diploma equivalency or 1 year related experience

Job description

• Facility: Ascension St. Vincent's Jacksonville Beach Pediatrics
• Schedule: Days | Full-time

Your future role at a glance

• Location: Jacksonville, FL
• Facility: Ascension St. Vincent's Jacksonville Beach Pediatrics
• Schedule: Days | Full-time

How you’ll make an impact in this role

• Greet and manage patient check-in/out, verifying demographic and insurance information, and obtaining necessary documentation.
• Process insurance authorizations/precertification and handle medical record release requests.
• Schedule patient appointments and manage daily charge entry, review, and submission for services.
• Collect co-payments, reconcile daily financial reports, and prepare deposits.
• Provide essential administrative and clerical support within the medical office setting.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

• Required Credential(s):
• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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