Office Operations Assistant

Ascension; Indianapolis (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dedicated team at a leading healthcare provider, where you will play a vital role in delivering exceptional patient care. This position offers the chance to work in a supportive environment that values community service and teamwork. You will be responsible for greeting patients, managing appointments, and ensuring smooth administrative operations. With a commitment to inclusivity and professional growth, this organization provides numerous opportunities to enhance your career while making a meaningful impact in the lives of others. Become part of a mission-driven team that prioritizes compassion and excellence in healthcare.

Benefits

Paid time off (PTO)

Health insurance options

Retirement benefits

Employee assistance programs (EAP)

Tuition reimbursement

Parental leave

Adoption assistance

Qualifications

• High School diploma or equivalent or 1 year of relevant experience required.
• Required professional licensure/certification can replace education or experience.

Responsibilities

• Greet patients, check them in/out, and verify documentation.
• Obtain insurance authorizations and schedule patient appointments.
• Provide general office support in a medical setting.

Skills

Customer service

Computer literacy

Education

High School diploma or equivalent

1 year of applicable job-specific experience

Job description

We Are Hiring

• Department: Family Medicine
• Schedule: Monday - Friday, 7:45am- 5:15pm 4 - 9s with 1 half day 7:45am - 11:45pm OR 8am - 4:30pm M - F straight 8 hr days
• Facility: Ascension Medical Group - Clinic
• Location:Indianapolis, IN

Joshua Max Primary Care CenterWorking at the Primary Care Center, you become a part of something very special. Providing care to all individuals, regardless of wealth, vulnerability, immigration or refugee status, is immensely gratifying. In this work, you will be joining others with a similar mission and vision, including the opportunity to volunteer in the community.

What You Will Do

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

What You Will Need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

Computer literacy

Customer service

Why Join Our Team

Ascension St. Vincent in Indiana has been providing rewarding careers in healthcare for over 148 years. With 24 hospitals throughout the greater Indianapolis and Evansville areas, Ascension St. Vincent offers careers in a wide range of services including acute and long-term care, bariatrics, cancer care, cardiovascular services, emergency services, neuroscience, orthopedics, pediatric services, primary and urgent care, women's health services and more.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify

Benefits

Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.