Office Operations Assistant

Ascension Health; Carmel (IN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Comprehensive health coverage

403(b) retirement plan with employer

Pro-rated PTO and holidays

Tuition reimbursement and professional

Employee Assistance Program

Parental leave and family benefits

Transportation savings

Job summary

Ascension in Carmel, IN is seeking a patient access/clerical assistant to greet patients, collect documentation, verify demographics and insurance, and schedule appointments. The role requires high school equivalency or comparable experience, with emphasis on strong customer service and front-office skills.

Responsibilities include entering charges, processing authorizations, and handling daily financial reconciliation while supporting the assigned clinic locations.

Qualifications

• Medical and Front Office Experience along with strong customer service skill

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Skills

Customer service

Front office experience

Education

High School diploma equivalency or 1 year of applicable cumulative job specific experience

Job description

Your future role at a glance

• Location: Carmel, IN
• Facility: St. Vincent Medical Group
• Department/Specialty: Breast Care Services
• Schedule: Monday-Friday 8:30a-5p-traveling between three main locations Carmel, Fishers and Naab Rd

How you’ll make an impact in this role

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

What minimum requirements you’ll need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Medical and Front Office Experience along with strong customer service skill

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.

Min Salary: 18.31

Max Salary 24.77