Office Manager View role

Dentist In Concord; Concord, Northern (NC, KY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Sign-on bonus

Referral bonus

Paid time off

Health insurance coverage

Gym membership for you and your family

Year-end bonus

Salary with performance bonus

Continuing education paid

Job summary

Dentist in Concord seeks an Office Manager to own numbers, schedule, and team performance in a Concord, North Carolina practice. You’ll drive production and collections, run the morning huddle, and develop both front- and back-office staff while ensuring compliant operations.

You will have authority to make decisions and are expected to act decisively, with a focus on keeping the doctors free to perform dentistry and on delivering practice targets.

Qualifications

• Two or more years managing a dental practice or comparable healthcare leadership.
• Fluency in practice management software, insurance workflows, and dental reporting.
• Willing to have direct conversation with a team member when needed.
• Numbers literacy: read production reports and recommend changes.
• High moral and ethical standards that cannot be compromised.

Responsibilities

• Own daily, weekly, and monthly production, collection, and case-acceptance targets and report on them.
• Run the morning huddle and keep the schedule productive—no holes, no overbooked columns.
• Hire, train, schedule, and develop the administrative and clinical support team.
• Keep claims, attachments, and accounts receivable current, and chase aged balances.
• Handle escalated patient concerns before they become reviews.
• Keep the practice compliant with HIPAA, OSHA, and state regulations and keep the records that prove it.

Skills

Dental practice management

Practice management software

Insurance workflows

Dental reporting

Leadership

Job description

Dentist in Concord is looking for an Office Manager who owns the numbers, the schedule, and the team.

This is not a clerical role. You will hold the production and collection targets, run the morning huddle, hire and develop the front and back office, keep insurance aging under control, and make sure the doctors can spend their day doing dentistry.

You will have the authority to make decisions, and the expectation that you will make them.

What you'll do

• Own daily, weekly, and monthly production, collection, and case-acceptance targets, and report on them.
• Run the morning huddle and keep the schedule productive — no holes, no overbooked columns.
• Hire, train, schedule, and develop the administrative and clinical support team.
• Keep claims, attachments, and accounts receivable current, and chase aged balances before they age further.
• Handle escalated patient concerns before they become reviews.
• Keep the practice compliant with HIPAA, OSHA, and state regulations — and keep the records that prove it.

What we're looking for

• Two or more years managing a dental practice, or comparable leadership in a healthcare office.
• Fluency in practice management software, insurance workflows, and dental reporting.
• Willing to have the direct conversation with a team member on the day it is needed, not the week after.
• Numbers literacy: you can read a production report and say what should change on Monday.
• High moral and ethical standards that cannot be compromised under any circumstances.

What we offer

• Competitive pay, reviewed annually and benchmarked above local market rates.
• Sign-on bonus and referral bonus.
• Paid time off.
• Health insurance coverage.
• Paid gym membership for you and your family.
• Year-end bonus for performance above target.
• Base salary plus a bonus tied to practice performance.
• Continuing education and management training paid for.