Office Manager View role

Dentist in New Britain; New Britain, Northern (CT, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Gym membership for you and family

Year-end bonus

Performance bonus

Continuing education paid

Job summary

Dentist in New Britain is seeking an Office Manager who owns the numbers, the schedule, and the team. This role goes beyond clerical work to drive production and collections, while leading hiring and development of front and back office staff. You will maintain HIPAA/compliance and ensure the doctors can spend their day delivering dentistry.

You will have authority to make decisions and be expected to act. Strong numbers literacy and direct communication with the team are essential.

Qualifications

• Two or more years managing a dental practice or healthcare office leadership.
• Fluency with practice management software, insurance workflows, and dental reporting.
• Willing to address issues directly with team members when needed.
• Strong numerical literacy: read production reports and act on findings.
• High moral and ethical standards that guide decisions.

Responsibilities

• Own daily, weekly, and monthly production, collection, and case-acceptance targets, and report on them.
• Run the morning huddle and keep the schedule productive — no holes, no overbooked columns.
• Hire, train, schedule, and develop the administrative and clinical support team.
• Keep claims, attachments, and accounts receivable current, and chase aged balances before they age further.
• Handle escalated patient concerns before they become reviews.
• Keep the practice compliant with HIPAA, OSHA, and state regulations — and keep the records that prove it.

Skills

Practice management

Dental software

Insurance workflows

Dental reporting

People management

HIPAA compliance

Job description

Dentist in New Britain is looking for an Office Manager who owns the numbers, the schedule, and the team.

This is not a clerical role. You will hold the production and collection targets, run the morning huddle, hire and develop the front and back office, keep insurance aging under control, and make sure the doctors can spend their day doing dentistry.

You will have the authority to make decisions, and the expectation that you will make them.

What you'll do

• Own daily, weekly, and monthly production, collection, and case-acceptance targets, and report on them.
• Run the morning huddle and keep the schedule productive — no holes, no overbooked columns.
• Hire, train, schedule, and develop the administrative and clinical support team.
• Keep claims, attachments, and accounts receivable current, and chase aged balances before they age further.
• Handle escalated patient concerns before they become reviews.
• Keep the practice compliant with HIPAA, OSHA, and state regulations — and keep the records that prove it.

What we're looking for

• Two or more years managing a dental practice, or comparable leadership in a healthcare office.
• Fluency in practice management software, insurance workflows, and dental reporting.
• Willing to have the direct conversation with a team member on the day it is needed, not the week after.
• Numbers literacy: you can read a production report and say what should change on Monday.
• High moral and ethical standards that cannot be compromised under any circumstances.

What we offer

• Competitive pay, reviewed annually and benchmarked above local market rates.
• Sign-on bonus and referral bonus.
• Paid time off.
• Health insurance coverage.
• Paid gym membership for you and your family.
• Year-end bonus for performance above target.
• Base salary plus a bonus tied to practice performance.
• Continuing education and management training paid for.