Office Manager Lead

Ellaway Blues Consulting; Tennessee; On-site; USD 60,000 - 90,000; Full time

Job description

Schedule: 13 days on/1 off (70 hours/week) Sat (guaranteed OT) & Sun (guaranteed DT)

Position Overview

We are seeking an experienced Office Manager Lead to direct and support our administrative operations team of 5–7 personnel. In this role, you will oversee day-to-day office workflows, onboard employees, and supervise payroll operations. The ideal candidate MUST HAVE excellent communication skills with proven leadership capabilities, strong proficiency in Microsoft Office applications, and knowledge of payroll systems and employment compliance practices.

Key Responsibilities

Leadership & Team Management

• Lead, mentor, and evaluate a team of 5–7 administrative and support staff members.
• Delegate daily tasks, monitor performance, and provide guidance to ensure operational efficiency.
• Promote a collaborative, organized, and positive team environment.

Payroll & Financial Coordination

• Oversee and verify payroll processing managed by support staff, ensuring accuracy and timeliness.
• Serve as the main point of contact for resolving complex payroll issues or discrepancies.
• Maintain complete confidentiality regarding payroll and sensitive employee information.

Onboarding & HR Compliance

• Design, refine, and execute comprehensive onboarding programs for new hires.
• Ensure all employment documentation, records, and workplace practices align with local, state, and federal labor regulations.
• Maintain confidential personnel files and lead audit-readiness efforts for compliance.

Office Operations & Communication

• Serve as the central communication liaison across departments, staff, and senior management.
• Manage office administrative systems, workflows, and Microsoft Office tools (Excel, Word, Outlook, Teams).
• Streamline processes to continuously improve team productivity and office functionality.

Qualifications & Skills

• 3+ years of experience managing an administrative or office support team of 5–7 people.
• Direct experience with payroll processes and familiarity with standard payroll software platforms.
• In-depth knowledge of employee onboarding frameworks and employment compliance requirements.
• Advanced skills in Microsoft Office (Excel, Word, Outlook, Teams)
• Exceptional written and verbal communication skills with strong interpersonal abilities.
• High attention to detail, strong organizational abilities, and sound decision-making under pressure.