Office Manager, Housing Operations

Penn State University; University Park (TX); On-site; USD 40,608 - 58,836; Full time

Benefits offered by this job

Medical insurance

Tuition discount

Retirement plans

Paid time off

Job summary

Penn State University is hiring an Office Manager to serve as the first point of contact for students, guests, and families, and to manage the area office and support operational staff.

The role requires coordinating payroll, budgets, and facilities requests, while supporting senior staff and collaborating with multiple campus departments. This on-campus position offers comprehensive benefits and opportunities for professional growth.

Qualifications

• High School Diploma (GED) or equivalent.
• 2+ years of relevant experience.
• Excellent written and verbal communication skills and judgment when handling sensitive information.
• Ability to manage multiple tasks and deadlines.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Experience working in a team environment with diverse audiences.

Responsibilities

• Process daily payroll, reconcile and authorize bi-weekly payroll, ensure accuracy, and submit to supervisor.
• Attend meetings, take minutes, and participate in committees; support the Associate Director and management teams.
• Monitor budgets, maintain inventory, purchase supplies, process purchase orders, and reconcile credit card purchases.
• Call-in, report, and enter work requests for maintenance issues to OPP, access control, pest control, laundry equipment.
• Maintain key inventory and conduct regular key audit; manage door access scheduling and maintenance using an electronic card access system.
• Answer phones and resolve or refer student and parent questions; communicate with other departments and staff; coordinate activities with Residence Life, Commons Desk and Food Services.
• Hire, train, and supervise student and temporary office workers.

Skills

Communication

Multitasking

MS Office

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Position Overview

Housing Operations, a division of Auxiliary & Business Services, seeks an Office Manager to serve as the first point of contact for students, guests, and families, and to manage the area office and support operational staff.

Responsibilities

• Process daily payroll, reconcile and authorize bi‑weekly payroll, ensure accuracy, and submit to supervisor; assist employees with benefits, payroll, and time‑off questions; maintain employee and office files, create reports and forms.
• Attend meetings, take minutes, and participate in committees; support the Associate Director and management teams with projects, copying, spreadsheets, signage and other requests; schedule and maintain a calendar of appointments and meetings; coordinate travel arrangements, make reservations, and process reimbursements.
• Monitor budgets, maintain inventory, purchase supplies, process purchase orders, and reconcile credit card purchases.
• Call‑in, report, and enter work requests for maintenance issues to OPP, access control, pest control, laundry equipment.
• Maintain key inventory and conduct regular key audit; manage door access scheduling and maintenance using an electronic card access system.
• Answer phones and resolve or refer student and parent questions and issues; communicate with other departments, students, and parents via in‑person, email, or telephone; assist students, parents, vendors, and maintenance personnel who come into the office; coordinate activities and information with area Residence Life, Commons Desk and Food Services staff.
• Hire, train, and supervise student and temporary office workers.

Education & Experience

• High School Diploma (GED) or equivalent; 2+ years of relevant experience.
• Excellent written and verbal communication skills and judgment when handling sensitive information.
• Ability to manage multiple tasks and deadlines.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Experience working in a team environment with diverse audiences.

Employment Details

Location: On‑campus (non‑telecommuting/remote). Salary range: $40,608.00 – $58,836.00. Background checks required.

Benefits

Penn State provides a competitive benefits package including medical, dental, and vision coverage, robust retirement plans, paid time off (holidays, vacation, sick time), and a 75% tuition discount for employees and eligible spouses and children.

Equal Opportunity Employment

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.