Office Manager Float

Transformmn; Minneapolis (MN); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

HSA

Life Insurance

Long-Term Disability

Paid Time Off

Holiday Pay

403b Retirement account

Accident Insurance

Job summary

New Life Family Services in Minnesota is seeking a Float Office Manager to support five Twin Cities branches. You will oversee office operations, coordinate client services, and help sustain a welcoming, efficient environment for staff, volunteers, and clients.

This full-time role (40 hours/week) requires a bachelor’s degree, professional experience, and strong Microsoft Office skills. You will recruit and train volunteers, schedule coverage, and assist with donor interactions while upholding

Qualifications

• Bachelor's degree in Business, Communications, or related field.
• Minimum three years of work experience in a professional setting.
• Proficiency in Microsoft Office based software.
• Excellent interpersonal, verbal and written communication skilld.
• Excellent organizational and multi-tasking skills.
• Experience organizing and managing a volunteer team in professional or personal capacity preferred

Responsibilities

• Assist branch Office Managers with coverage and daily office responsibilities at any of our 5 Twin Cities locations.
• Answer incoming phone calls and texts, providing support to those in crisis and scheduling clients for appointments.
• Work with staff to identify needs for volunteers and interns; recruit, train, and retain volunteers.
• Perform background checks, conduct interviews, and coordinate new volunteer orientation and training.
• Maintain volunteer database and coordinate with events for volunteer needs and day-of-event support.
• Coordinate with center staff to ensure volunteers' ongoing training and engagement.

Skills

Microsoft Office

Interpersonal communication

Organizational skills

Multitasking

Volunteer program coordination

Education

Bachelor's degree in Business, Communications, or related field

Minimum three years of work experience in a professional setting

Job description

The Float Office Manager helps fulfil New Life Family Service's mission of assisting clients in life-affirming decisions with the love and compassion of Christ by ensuring professional representation of New Life Family Services and its programs through management of its offices, coordination of client services and working to ensure volunteer program support.

Hours: Full-time, 40 hours per week

Range of pay: $21.00 - $22.00 per hour, depending on qualifications

Benefits: Medical, Dental, HSA, Life Insurance, Long-Term Disability, Paid Time Off, Holiday Pay, 403b Retirement account, Accident insurance.

REPORTS TO:

Director of Center Operations

POSITION RESPONSIBILITIES:

• BRANCH RESPONSIBILITIES: Assist branch Office Managers with coverage and daily office responsibilities as needed at any of our 5 Twin Cities Responsibilities may include office administration including coordinating schedules, ordering supplies, maintaining office equipment, general office organization and maintaining office statistics. Assist with the Every Family program as set by the agency and with the direction of the Every Family Program Manager. Oversee the receiving of material donations, processing donations and management of clothing closet. Maintain schedule of appointments for parent coach volunteers.
• CLIENT CONTACT: Answer incoming phone calls and texts, providing over the phone support to those in crisis. Schedule clients for medical or social service appointments as Assist staff and volunteers as needed with paperwork, client check in and out as well as helping to have office prepared for all appointments.
• VOUNTEER RECRUITEMENT: Work with staff to identify needs for volunteers and interns. Maintain and update postings for continual volunteer Work with marketing and development team a needed for the creation of and posting of volunteer opportunities in the community.
• VOUNTEER HIRING AND TRAINING: Receive and review all volunteer/internship Perform background checks, check references, etc. Perform first round interviews. Attend (if applicable) second round interviews with volunteer's future supervisor. Plan and execute all aspects of new volunteer orientation. Work with supervisor or volunteer to ensure all initial training requirements are met. Coordinate with the volunteer's supervisor to ensure volunteer is fulfilling continuing education requirements. Work with Parenting Program Manager to plan and execute quarterly volunteer trainings.
• VOLUNTEER SUPPORT & ONGOING TASKS: Maintain database of support Work with center staff to identify needs. Fill requests in a timely fashion. Keep volunteers informed of upcoming training. Responsible for follow-up with support volunteers. Work with Events Manager for volunteer needs for events and manage volunteers the day of events.
• VOLUNTEER RETENTION AND APPRECIATION: Coordinate with Director-level staff to plan volunteer appreciation Act as a liaison between volunteer and supervisor to ensure volunteers' needs are met.

POSITION QUALIFICATIONS:

• Bachelor's degree in Business, Communications, or related field
• Minimum three years of work experience in a professional setting
• Proficiency in Microsoft Office based software
• Excellent interpersonal, verbal and written communication skilld
• Excellent organizational and multi-tasking skills
• Experience organizing and managing a volunteer team in professional or personal capacity preferred

STAFF EXPECTATIONS:

• Attend all New Life Family Services fundraising and other agency sponsored These may include some evening and/or weekend hours.
• Facilitate weekly staff and prayer meetings
• Participate in appropriate workshops and training sessions to ensure continuing professional development
• Serve at community and church related events representing New Life Family Services as needed

CORE VALUES & COMMITMENTS:

• Demonstrate a faith in Jesus Christ
• Actively participate in a local church community
• Exhibit strong commitment and dedication to the sanctity of human life
• Exhibit strong commitment and dedication to sexual puity
• Express a clear understanding of the inner workings of a Pregnancy Care Center
• Exhibit ability to respect client & donor confidentiality through the safe keeping of related information