The Client Advocate helps fulfill New Life Family Service’s mission of assisting clients in life-affirming decisions with the love and compassion of Christ by providing quality services related to family, parenting support, and pregnancy.
HOURS:Full-time,40 hours/week
BENEFITS:Medical, Dental, HSA, Life Insurance, Long-Term Disability, 403b Retirement Account, Accident Insurance, Paid Time Off and Holiday Pay
REPORTS TO:
Every Family Program Manager (EFPM)
POSITION RESPONSIBILITIES/CASEWORK:
- Provide direct services to individuals and families seeking pregnancy and early parenting support.
- Engage in parent coaching sessions with clients through an approved curriculum.
- Facilitate parent groups and Family Events utilizing approved curriculum.
- Conduct intakes for individuals and families to assess their immediate and ongoing needs and develop and implement a case plan.
- Provide support and counsel as appropriate along with referrals or coordination of services for other assessed needs.
- Assist EFPM in implementing program and curriculum updates in each office.
- Assist EFPM in training and providing ongoing support for Every Family volunteers.
- Assist EFPM in managing inventory for clothing closets.
- Conduct intakes for pregnancy tests and ultrasound appointments.
- Participate in networking meetings with other organizations and maintain current knowledge of community resources applicable to the needs of the caseload.
- Maintain accurate records of services provided according to agency standards.
- Conduct other duties as assigned by supervisor.
POSITION QUALIFICATIONS:
- Bachelor’s degree in child development, early childhood education, social work, counseling or related field strongly preferred.
- Two years professional experience strongly preferred.
- Experience working with families from diverse backgrounds strongly preferred.
- Spanish speaking preferred.
- Reliable transportation to travel to other offices as needed.
STAFF EXPECTATIONS:
- Attend all New Life Family Services fundraising events.
- Attend weekly staff and prayer meetings.
- Participate in appropriate workshops and training sessions to ensure continuing professional development.
- Complete continuing education requirements for maintaining social work licensure.
- Keep current on best practices and trends in the fields of early parenting, child development, pregnancy care, adoption, sexualhealthand community resources.
- Serve at community and church related events representing New Life Family Services as needed.
CORE VALUES & COMMITMENTS:
- Demonstrate a faith in Jesus Christ.
- Actively participate in a local church community.
- Exhibit strong commitment and dedication to the sanctity of human life.
- Exhibit strong commitment and dedication to sexual purity.
- Express a clear understanding of the inner workings of a Pregnancy Care Center.
- Exhibit ability to respect client & donor confidentiality through the safe keeping of related information.