Office Manager, Disability Resource Center

Career Center at Portland State University; Portland (OR); On-site; USD 60,116,000 - 68,425,000; Full time

Job summary

Portland State University’s Disability Resource Center seeks an Office Manager to serve as the operational anchor for complex department administration, data workflows, and fiscal tracking from the central intake hub.

The role collaborates with department leadership, faculty, students and campus partners to ensure accessibility guidelines are met and the DRC’s mission of an accessible university environment is supported. Workdays are Monday through Friday, 8 a.m. to 5 p.m.

Qualifications

• Three years of office experience, including two years at full performance; experience generating documents.
• Demonstrated lead-work responsibility (training, scheduling or assigning work) or coordinating complex office procedures.
• Equivalent combination of postsecondary education, training, and experience may substitute for required experience.

Responsibilities

• Serve as the operational anchor for the Disability Resource Center, managing complex department administration, data workflows and fiscal tracking.
• Collaborate with department leadership, faculty, students and campus partners to ensure compliance and support the DRC’s accessibility mission.

Skills

Office experience

Lead work responsibility

Data management

Fiscal tracking

Equity & inclusion

Education

Postsecondary education or training

Tools

AIM platform

Banner

Job description

Position Announcement

Position Details

Proposed Start Date 09/16/2026 Classification Title Administrative Program Assist Working Title Office Manager, Disability Resource Center Department 331820 - IAS Disability Resource Center Position Number D94363 Representation OP - SEIU/OPEU Local 503 Position FTE 1 End date, if applicable

Position Summary

Brief Description of PSU/School/Dept

Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to "let knowledge serve the city" reflects our dedication to turning ideas into action - in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

Position Summary

Serving as the operational anchor for the Disability Resource Center (DRC), this position independently manages complex departmental administration, data workflows, and fiscal tracking from the central public-facing intake hub. The individual concurrently provides high-level programmatic triaging, interprets university and federal accessibility guidelines, and oversees student staff operations during designated coverage hours.

Operating with a high degree of independence, the Office Manager collaborates closely with department leadership, faculty, students, and campus partners to ensure compliance and support the DRC’s mission of fostering an accessible university environment.

Minimum Qualifications From Classification

• Three years of office experience which included two years at full performance level and experience generating documents; AND
• Lead work responsibility or coordination of office procedures.

Additional Minimum Qualifications For This Position

• Three years of progressive office environment experience, which must include at least two years at a full-performance level executing administrative document generation, data management, or fiscal tracking; AND
• Demonstrated experience with lead-work responsibility (e.g., training, scheduling, or assigning work) or the direct coordination of complex, multi-layered office procedures.
• An equivalent combination of postsecondary education, technical training, and professional experience may substitute for the required experience on a year-for-year basis.
• A demonstrated willingness to actively engage in ongoing equity, anti-racism, and inclusion initiatives within a diverse university environment.

Preferred Qualifications

• Accessibility Sector Experience: Professional experience working within a higher education accessibility services office, disability resource center, or a closely related community advocacy setting.
• Database & Systems Proficiency: Demonstrated familiarity or direct experience utilizing the Accessible Information Management (AIM) platform, Banner, or comparable complex student information databases.
• Fiscal Operations: Experience executing departmental procurement, invoice processing, and account reconciliation workflows within an institutional or public sector environment.
• Crisis Triage: Formal training or practical experience in trauma-informed care, crisis de-escalation, or managing high-stress student and faculty inquiries.

Key Cultural Competencies

• Creates an environment that acknowledges, encourages and celebrates differences.
• Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
• Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours Monday through Friday, 8a.m. to 5p.m. Total Compensation Range & Benefits Statement

The starting salary rate for this position will be between $20.98 and $23.88 per hour. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR. PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities

Applicant Documents

Required Documents

• Resume
• Cover Letter
• Professional References