Office Manager & Bookkeeper

Walker Mechanical Contractors, Inc.; Burlington (MA); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) with company match

Paid time off

Job summary

Walker Mechanical is seeking an Office Manager & Bookkeeper to run our Burlington, MA front office and keep books current. You will handle QuickBooks Desktop entries, invoicing, payables, and vendor payments while serving as the first voice for customers and suppliers. You’ll partner with the General Manager and leadership every day.

This role blends bookkeeping, customer service, and office operations in a small, dependable team that values accuracy and timely communication.

Qualifications

• Experience with hands-on bookkeeping or data entry in QuickBooks Desktop.
• Clear, professional phone and written communication.
• Proficiency in Microsoft Office (Excel) and Google Workspace.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage multiple deadlines.
• Dependable and punctual; daily office reliance.
• High school diploma or equivalent.
• Preferred: 2+ years of QuickBooks Desktop experience.

Responsibilities

• Record customer, vendor, and banking transactions in QuickBooks Desktop daily.
• Prepare customer work orders, draft and send invoices.
• Prepare accounts payable reports and draft vendor checks.
• Collect customer payments and make bank deposits.
• Answer calls and emails from customers and suppliers.
• Learn each customer’s and supplier’s preferences to ensure consistent service.
• Type up proposals, quotes, and estimates.
• Draft maintenance contracts and follow up with customers.
• Work with leadership to meet customer needs.
• Apply for permits across multiple cities and towns.
• Maintain job folders and file documents.
• Keep Excel spreadsheets and records current.
• Take on other projects as needed.

Skills

QuickBooks Desktop experience

Phone and written communication

Microsoft Office / Google Workspace

Attention to detail / organization

Independent work / deadlines

Dependable / punctual

High school diploma

Education

High school diploma or equivalent

Job description

OFFICE MANAGER & BOOKKEEPER

Walker Mechanical – Burlington, Massachusetts
Full-Time | On-Site

Compensation & Benefits

• Pay: $22.00–$33.50 per hour, depending on experience (hourly, overtime-eligible)

• Health and dental insurance

• 401(k) with company match

• Paid time off

Who We Are

Walker Mechanical is a commercial HVAC contractor based in Burlington, Massachusetts. We have built our reputation on responsive service and long-term customer relationships, and we are growing. Our office is small and tight-knit, so the work you do here is visible and matters every day.

The Role

We are hiring an Office Manager & Bookkeeper to run our front office and keep our books current. You will own day-to-day bookkeeping in QuickBooks Desktop, handle billing and payables, and be the first voice customers and suppliers hear when they call. You will work directly with the General Manager and company leadership.

This role suits someone organized and dependable who likes owning a job end to end: part bookkeeper, part customer service, part office operations.

What You’ll Do

Bookkeeping & Billing

• Record customer, vendor, and banking transactions in QuickBooks Desktop every day

• Prepare customer work and service orders, then draft and send invoices

• Prepare accounts payable reports, match vendor bills to jobs, and draft vendor checks

• Collect customer payments and make bank deposits

Customer & Supplier Service

• Answer calls and emails from customers and suppliers, and follow up promptly

• Learn each customer’s and supplier’s preferences so service stays consistent

• Type up proposals, quotes, and estimates for customers

• Draft maintenance contracts and follow up with customers

• Work with the General Manager and leadership to make sure customer needs are met

Office Operations

• Apply for permits across multiple cities and towns, online and on paper

• Maintain job folders, and scan and file documents

• Keep spreadsheets and records current in Excel

• Take on other projects as needed

What We’re Looking For

• Hands‑on bookkeeping or data‑entry experience in QuickBooks Desktop

• Clear, professional phone and written communication

• Comfort with Microsoft Office (especially Excel) and Google Workspace

• Strong attention to detail and organization, with accurate records

• Ability to work independently and manage several deadlines at once

• Dependable and punctual; the office counts on this role every day

• High school diploma or equivalent

Preferred Qualifications

• 2+ years of QuickBooks Desktop experience

• Office or administrative experience with an HVAC, mechanical, or other trade contractor

• Experience with customer invoicing and accounts payable

Schedule & Work Environment

• Full-time, Monday–Friday, 8-hour day (7:30am-4pm with a 30min Lunch)

• On-site at our Burlington, MA office

• Small office, working directly with the General Manager and company leadership

Walker Mechanical is an equal opportunity employer.