Office Manager - Bilingual

Stratus Building Solutions; Lenexa (KS); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Parental leave

Job summary

Stratus Building Solutions in Lenexa, KS seeks an Office Growth Manager to drive regional franchise growth, blending sales, operations, marketing and customer service. Reporting to the Regional Director, the role supports owners and ensures smooth daily office operations.

The ideal candidate will coordinate franchise presentations, manage disclosures, and help close new agreements while maintaining CRM records and delivering excellent frontline support.

Qualifications

• Bilingual English and Spanish ability required.
• Experience in sales, operations, or administrative leadership.
• Strong organizational and communication skills.
• Proficiency with CRM, Microsoft Office, and social media.

Responsibilities

• Franchise Sales & Growth: conduct presentations, manage disclosures, close new agreements, and maintain CRM records.
• Administration & Compliance: handle account processing, records management, and onboarding documents.
• Financial Oversight: review statements and coordinate with accounting on balances.
• Marketing & Brand Support: post weekly content, support campaigns, and track engagement.
• Customer Service: manage calls, schedule appointments, support inspections, and front-desk duties.
• Training & Collaboration: assist onboarding and training, act as a hub across teams.

Skills

Bilingual English Spanish

Job description

Benefits:

• 401(k)


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Dental insurance


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Parental leave

Why Join Stratus?

At Stratus Building Solutions, you’re not just taking a job—you’re joining a fast-growing, purpose-driven organization committed to sustainability, innovation, and excellence.

Recognized by Entrepreneur Magazine as the #1 fastest-growing green commercial cleaning franchise for four consecutive years, Stratus is transforming the industry through eco-friendly practices, technology, and outstanding service. You’ll be part of a supportive, growth-focused culture where your success truly matters.

Role Overview: Office Growth Manager

As an Office Growth Manager, you’ll be a key driver of regional growth and franchise success. Reporting to the Regional Director, this role blends sales, operations, marketing, and customer service to support franchise owners and ensure smooth daily office operations.

Key Responsibilities

• Franchise Sales & Growth: Conduct franchise presentations, manage disclosures, and close a minimum of 2 new franchise agreements per month while maintaining accurate CRM records.


• Administration & Compliance: Handle account processing, insurance compliance, records management, and onboarding documentation.


• Financial Oversight: Review franchisee statements, collaborate with accounting, and communicate on outstanding balances.


• Marketing & Brand Support: Post weekly social media content, support campaigns and events, request reviews, and report engagement metrics.


• Customer Service: Manage incoming calls, schedule appointments, support inspections, and provide a professional front-desk experience.


• Training & Collaboration: Support franchisee onboarding and training completion while serving as a communication hub across teams.

Qualifications

• Bilingual (English & Spanish)


• Experience in sales, operations, or administrative leadership


• Strong organizational, communication, and multitasking skills


• CRM, Microsoft Office, and social media proficiency


• Customer-focused mindset with a passion for helping others succeed