Office Manager At Leading Orthodontics Practice

360 Orthodontics; Colton (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Training & development

Vision insurance

Job summary

360 Orthodontics in Colton, CA is seeking an experienced Office Manager to lead our Colton location. This full-time role involves overseeing daily office operations and delivering outstanding patient service.

You will coach staff, ensure billing and insurance processes run smoothly, and collaborate with corporate resources. We offer 401(k), health and dental insurance, vision, bonuses based on performance, and training.

Qualifications

• Leadership and problem-solving essential for directing office operations and coaching staff.
• Strong customer service focus with ability to deliver excellent patient experiences.
• Excellent organization and attention to detail in busy dental office settings.
• Solid understanding of dental billing and insurance procedures is a plus.
• Willingness to train at the Westwood office to ensure consistency across locations.

Responsibilities

• Manage internal office procedures within company standards.
• Deliver coaching and lead by example to ensure outstanding patient service.
• Coordinate day-to-day office practices to increase productivity and efficiency.
• Respond to patient clinical and operational issues in a timely and professional manner.
• Supervise administrative staff and ensure adequate staffing and resources.

Skills

Leadership

Problem-solving

Customer service

Organization

Dental administration

Education

High school diploma

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Training & development
• Vision insurance

Job description

We are hiring an Office Manager and our Colton location! This is an amazing opportunity to join the 360 team!

This is a full time position, working 4 days per week, on Tuesday, Wednesday, Thursday, Friday.

Some Benefits We Offer:

• Medical, Dental, Vision, AD&D, and other benefits (available after 60 days of employment).
• Paid sick leave and 401k retirement plans offered for eligible employees.
• Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment.
• We will provide training on our practice management software, computer systems, and other tools.
• Free access to pro-tier Gemini AI chat and other productivity tools for business and personal use.

Responsibilities

• Manage and enforce all internal office procedures and practices within company standards
• Deliver direct individual coaching, lead the team by example, and ensure all office employees provide outstanding service to every patient
• Coordinate the day-to-day execution of office practices that increase productivity and efficiency
• Respond to patient clinical and operational issues in a timely and professional manner
• Supervise office administrative employees.
• Work closely with corporate resources to staff and supply the office as needed
• Ensure all office employees are in compliance with company policies and practicing company culture

Requirements

• High school diploma or relevant certification required
• A minimum of 2 years’ dental administration experience strongly preferred
• Exceptional leadership and problem-solving skills
• Dedicated to delivering excellent customer service
• Must be friendly, professional and highly organized
• Solid understanding of dental billing and insurance procedures a plus
• Must be willing to train in our Westwood office