Dental Assistant Office Manager

Diamond Braces Orthodontist: Braces & Invisalign; West Long Branch (NJ); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Discounted orthodontic care for you &

Loan assistance for dental assistant学校

Professional growth and leadership开发

Job summary

Diamond Braces is seeking a Dental Assistant Office Manager to lead daily operations, drive team performance, and ensure an outstanding patient experience at our New Jersey locations. This leadership role oversees scheduling, patient flow, payroll, billing, and compliance to deliver the AAA Experience.

Ideal candidates bring at least 2 years of office management in healthcare, strong leadership and communication skills, and comfort with financial metrics.

Qualifications

• Minimum 2 years of office management or supervisory experience.
• Experience in a dental or healthcare setting preferred.
• Strong leadership presence and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfort with financial metrics and performance tracking.
• Professional demeanor and organizational discipline.

Responsibilities

• Lead, coach, and hold staff accountable to performance standards.
• Conduct structured team meetings and performance reviews.
• Foster a professional, organized, and disciplined work environment.
• Address performance issues promptly and document corrective action.
• Manage scheduling, patient flow, and daily productivity.
• Ensure the office operates efficiently during high-volume hours.
• Monitor workflow and eliminate inefficiencies.
• Oversee payroll hours, supply costs, and expense controls.
• Monitor production and performance metrics.
• Support billing processes and ensure financial accountability.
• Ensure compliance with healthcare regulations and company policies.
• Maintain accurate and secure patient records.
• Enforce professional and ethical standards.
• Resolve escalated patient concerns.
• Maintain a high level of customer service.
• Ensure the “AAA Experience” is consistently delivered.

Skills

Leadership experience

Communication skills

Multi-tasking

Professional demeanor

Organizational discipline

Financial metrics understanding

Tools

Dental practice management software

Job description

Who We Are

At Diamond Braces, we improve lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with exceptional service—the “AAA Experience.” We operate with a “No Smile Left Behind” philosophy and hold ourselves to high standards of accountability, professionalism, and operational excellence. We are a fast‑growing orthodontic organization offering structured career paths, leadership development, and long‑term advancement opportunities for individuals serious about growth.

The Role

We are seeking a strong, disciplined, and results‑driven Dental Assistant Office Manager to lead daily operations, drive team performance, and ensure an outstanding patient experience. This leadership position is responsible for operational execution, team accountability, patient flow management, financial performance, and compliance standards.

Key Responsibilities

• Leadership & Team Management
  • Lead, coach, and hold staff accountable to performance standards
  • Conduct structured team meetings and performance reviews
  • Foster a professional, organized, and disciplined work environment
  • Address performance issues promptly and document corrective action
• Recruitment & Staff Development
  • Participate in interviewing and hiring decisions
  • Onboard and train new team members
  • Develop future leaders within the office
• Operational Oversight
  • Manage scheduling, patient flow, and daily productivity
  • Ensure the office operates efficiently during high‑volume hours
  • Monitor workflow and eliminate inefficiencies
• Financial & Administrative Management
  • Oversee payroll hours, supply costs, and expense controls
  • Monitor production and performance metrics
  • Support billing processes and ensure financial accountability
• Compliance & Risk Management
  • Ensure compliance with healthcare regulations and company policies
  • Maintain accurate and secure patient records
  • Enforce professional and ethical standards
• Patient Experience
  • Resolve escalated patient concerns
  • Maintain a high level of customer service
  • Ensure the “AAA Experience” is consistently delivered

Qualifications

• Required
  • Minimum 2 years of office management or supervisory experience
  • Experience in a dental or healthcare setting preferred
  • Strong leadership presence and communication skills
  • Ability to manage multiple priorities in a fast‑paced environment
  • Comfort with financial metrics and performance tracking
  • Professional demeanor and organizational discipline
• Preferred
  • Experience managing teams of 5+ employees
  • Familiarity with dental practice management software
  • Experience in orthodontics

Work Schedule

• Weekdays, with some Saturdays
• In‑person role
• Local travel between offices may be required

Compensation & Benefits

• Salary starting from $65,000 (final offer based on experience and qualifications)
• Performance‑based bonus opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Discounted orthodontic care for you and your family
• Loan assistance for dental assistant school and continuing education
• Professional growth and leadership development opportunities

Equal Opportunity Employer

Diamond Braces is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Applicants have rights under Federal Employment Laws. For more information, please review the Department of Labor’s “Know Your Rights” notice.