Office Manager and Team Leader — Operations

Talentify; Morristown (VT); On-site; USD 55,000 - 83,000; Full time

Job summary

Dead River Company in Morrisville, VT is seeking an Office Manager to oversee daily office operations, ensuring exceptional customer relations and maximum efficiency. This role serves as a company ambassador and leads a team to deliver high-quality service.

The ideal candidate will have a college degree or equivalent experience and several years of supervisory office experience. Responsibilities include payroll processing, training, reporting, and budgeting support in a fast-paced environment.

Qualifications

• A college degree or a combination of education and relevant experience is required.
• Several years of prior supervisory experience in an office environment is required.

Responsibilities

• Recruit, hire, and staff the office with qualified personnel.
• Supervise, train, and develop office staff to deliver a high level of customer service; conduct weekly team huddles.
• Assist customers with questions, issues, or complaints that cannot be resolved by Customer Service Representatives.
• Conduct performance evaluations, complete performance scorecards, and make wage recommendations.
• Prepare and submit payroll information and benefit changes for the district.
• Participate in department head meetings and conduct monthly coaching meetings.
• Promote teamwork and maintain high standards of professionalism.
• Develop understanding of company systems, reports, and HR policies.
• Provide leadership, coaching, and support in training and development.

Skills

Leadership

Staff supervision

Customer service

Communication

Education

College degree

Tools

Payroll software

HRIS

Job description

Dead River Company in Morrisville, VT is seeking an Office Manager to oversee daily office operations, ensuring exceptional customer relations and maximum efficiency. This role serves as a company ambassador and leads a team to deliver high-quality service.

The ideal candidate will have a college degree or equivalent experience and several years of supervisory office experience. Responsibilities include payroll processing, training, reporting, and budgeting support in a fast-paced environment.